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How do I recover my stolen account if it has two factor auth?

Guest Moses Blanco

By Guest Moses Blanco
in Operating Systems Help & Support

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Guest Moses Blanco

Guest Moses Blanco

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Recently online I just had my previous account hacked and after trying to recover it myself I only found out the previous emails its tied to both first party and third party. After giving all the information I had to my original Microsoft in an account form and talking to a support agent they said that they detected unusual activity and understood my account was stolen but because they added extra info to my account for 2FA they couldn't recover it strangely. This information was added by the people who hacked my account just so they could keep my account and yet Support knows this and why its

 

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