60 Download but 30 meg upload?

[Aldaz108]

So my mother got a discount with virgin media that is upgrade and get 60 meg free of charge or something. They have fitted it but the speed test says I got 3 upload speed. speed of a 30 meg connection. Should I phone them up?

[KenB]

Hi,

 

Do the speed test here and post the results: ( wait for the "Begin Test" button to appear )

click here

 

Is this the offer?

http://store.virginmedia.com/broadband/compare-broadband/60mb.html

 

 

You rarely get anywhere near what they advertise as "......maximum" for various reasons.