Jump to content

External Monitors Not Being Detected

Guest Rachel s5

By Guest Rachel s5
in Operating Systems Help & Support

 Share

Recommended Posts

Guest Rachel s5

Guest Rachel s5

Posted
Posted

I have a Surface Book and have always used an external monitor for extra display. I haven't used one in a few months while I was renovating. I recently tried to use my external monitor, but now my computer isn't recognizing it. The monitor works with other laptops and phones, but not mine. When I plug in the HDMI cord to my laptop, it says 'USB device not recognized'. So far, I have:-replaced the HDMI cord-done a hard reset-done a factory reset-updated my drivers-checked the computer with other monitors and had the same issue-windows+pI've done chats with support, but they've been zero help an

 

Continue reading...

  • Replies 0
  • Created
  • Last Reply

Popular Days

Popular Days

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

×
 Share
Go to topic listing
×
×
  • Create New...