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Blue Screen VIDEO_DXGKRNL_FATAL_ERROR occurs when system is not plugged in (Asus ROG Zephyrus)

Guest Siddharth Bagga

By Guest Siddharth Bagga
in Operating Systems Help & Support

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Guest Siddharth Bagga

Guest Siddharth Bagga

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Hi!I have an Asus ROG Zephyrus G14 GA401QM that keeps showing me the VIDEO_DXGKRNL_FATAL_ERROR - Blue Screen (which is sometimes green and the display gets all weird). Funnily enough this has almost never happened when the system is plugged in to a power source, but the moment I plug it out, the system crashes in anywhere between 10-20mins. Does anyone have a solution? I understand that it might be a GPU driver issue, but I cant find a sure shot way to go about that either. Any help is hugely appreciated.Cheers

 

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