Guest Tracy Posted October 13, 2008 Posted October 13, 2008 In the last three days, my pc has just died while I am working. It can be while on internet, the computer, or e-mail. It just dies and reboots by itself. Only thing I have done recently is downloaded Windows Exployer 8 Beta and upgraded to 2009 Norton. Am using XP oper system. What do you guys think. -- Tracy
Guest JS Posted October 13, 2008 Posted October 13, 2008 Re: PC dies for no apparent reason Uninstall Explorer 8 Beta, then see if the problems still occurs. If it does then uninstall Norton 2009 and see if problem is still occurring. Download and run the Norton Removal Tool. http://service1.symantec.com/Support/tsgeninfo.nsf/docid/2005033108162039 Caution: If you are using any additional Norton products they will be removed also. JS http://www.pagestart.com "Tracy" <Tracy@discussions.microsoft.com> wrote in message news:ECAF9364-23B3-455C-81DE-41198210534D@microsoft.com... > In the last three days, my pc has just died while I am working. It can be > while on internet, the computer, or e-mail. It just dies and reboots by > itself. Only thing I have done recently is downloaded Windows Exployer 8 > Beta > and upgraded to 2009 Norton. > Am using XP oper system. What do you guys think. > -- > Tracy
Guest Andrew E. Posted October 13, 2008 Posted October 13, 2008 RE: PC dies for no apparent reason In xp,open event viewer,scroll to the event/warning,R.click,properties,get detailed info on the crash...Also,click on the url in it,this opens kb help/support, usually with a fix for it. "Tracy" wrote: > In the last three days, my pc has just died while I am working. It can be > while on internet, the computer, or e-mail. It just dies and reboots by > itself. Only thing I have done recently is downloaded Windows Exployer 8 Beta > and upgraded to 2009 Norton. > Am using XP oper system. What do you guys think. > -- > Tracy
Guest RobertVA Posted October 14, 2008 Posted October 14, 2008 Re: PC dies for no apparent reason Tracy wrote: > In the last three days, my pc has just died while I am working. It can be > while on internet, the computer, or e-mail. It just dies and reboots by > itself. Only thing I have done recently is downloaded Windows Exployer 8 Beta > and upgraded to 2009 Norton. > Am using XP oper system. What do you guys think. I think people frequenting a group for supporting the IE 8 Beta MIGHT be able to offer advice, which may include turning off the "Feature" of Windows XP to restart in response to certain program faults. Allowing the system might permit you to see a pop-up that offers clues about the cause of the problem. there might be some clues in the event viewer too. Have you tried reverting back to the version you were using before installing the BETA TEST version? Sometimes things like that are the reason the version hasn't been released for normal use. Than again, it might be a problem that could be resolved by advice you can obtain in a Norton oriented group or retreating back to the earlier version of Norton.
Guest Ken Blake, MVP Posted October 14, 2008 Posted October 14, 2008 Re: PC dies for no apparent reason On Mon, 13 Oct 2008 16:46:00 -0700, Tracy <Tracy@discussions.microsoft.com> wrote: > In the last three days, my pc has just died while I am working. It can be > while on internet, the computer, or e-mail. It just dies and reboots by > itself. Only thing I have done recently is downloaded Windows Exployer 8 Beta > and upgraded to 2009 Norton. > Am using XP oper system. What do you guys think. Four points: 1. If your computer is restarting spontaneously, you are presumably blue-screening, and you are set to the default of rebooting whenever that happens. It's a poor default setting and you should change it. Right-click My Computer, and choose Properties. On the Advanced tab, click Settings under Startup and Recovery. Under System failure, uncheck the box "Automatically restart. Now when the problem occurs again, instead of restarting, you will get the blue screen with diagnostic information. Post back with those details for more help. 2. This problem is far more often caused by a hardware problem than a software one. 3. Despite what I say in number 2 above, since you are running beta software, that may well be the cause. I recommend that you never run beta products unless you have an extra computer to do it on, and one that you don't mind if the beta software crashes it or causes other significant problems. 4. I am very much against Norton anything. It is typically the worst choice of software available to do what it does, and can often cause significant problems. I'm not claiming that it's necessarily the cause of the problems you describe, but I certainly wouldn't rule it out. -- Ken Blake, Microsoft MVP - Windows Desktop Experience Please Reply to the Newsgroup
Guest Tracy Posted October 14, 2008 Posted October 14, 2008 Re: PC dies for no apparent reason Thanks guys, I just replaced 8 with 7, which I had before. I will just have to wait till tomorrow to see if I still get the shutdowns. I also unchecked the "Automatical Restart. Still have the Norton 2009. Anyway, I guess it is now trial and error. thanks again. Tracy -- Tracy "Ken Blake, MVP" wrote: > On Mon, 13 Oct 2008 16:46:00 -0700, Tracy > <Tracy@discussions.microsoft.com> wrote: > > > In the last three days, my pc has just died while I am working. It can be > > while on internet, the computer, or e-mail. It just dies and reboots by > > itself. Only thing I have done recently is downloaded Windows Exployer 8 Beta > > and upgraded to 2009 Norton. > > Am using XP oper system. What do you guys think. > > > Four points: > > 1. If your computer is restarting spontaneously, you are presumably > blue-screening, and you are set to the default of rebooting whenever > that happens. It's a poor default setting and you should change it. > Right-click My Computer, and choose Properties. On the Advanced tab, > click Settings under Startup and Recovery. Under System failure, > uncheck the box "Automatically restart. > > Now when the problem occurs again, instead of restarting, you will get > the blue screen with diagnostic information. Post back with those > details for more help. > > 2. This problem is far more often caused by a hardware problem than a > software one. > > 3. Despite what I say in number 2 above, since you are running beta > software, that may well be the cause. I recommend that you never run > beta products unless you have an extra computer to do it on, and one > that you don't mind if the beta software crashes it or causes other > significant problems. > > 4. I am very much against Norton anything. It is typically the worst > choice of software available to do what it does, and can often cause > significant problems. I'm not claiming that it's necessarily the cause > of the problems you describe, but I certainly wouldn't rule it out. > > -- > Ken Blake, Microsoft MVP - Windows Desktop Experience > Please Reply to the Newsgroup >
Guest 21zhongguo Posted October 14, 2008 Posted October 14, 2008 Re: PC dies for no apparent reason 自然人、法人或者其他组织对其生产、制造、加工、拣选或经销的商品或者提供的服务需要取得商标专用权的，应当依法向国家工商行政管理总局'商标局' (http://www.21zhongguo.com/zhishi/17.html)（以下简称商标局）提出'商标注册' (http://www.8tm.org)申请。狭义的'商标注册' (http://www.8tm.org)申请仅指商品和服务商标注册申请、商标'国际注册申请' (http://www.8tm.org)、证明商标注册申请、集体商标注册申请、特殊标志登记申请。广义的商标注册申请除包括狭义的商标注册申请的内容外，还包括变更、续展、转让注册申请，异议申请，商标使用许可合同备案申请，以及其他商标注册事宜的办理,中国'驰名商标认定' (http://www.8tm.org) -- 21zhongguo
Guest Patrick Keenan Posted October 15, 2008 Posted October 15, 2008 Re: PC dies for no apparent reason "Tracy" <Tracy@discussions.microsoft.com> wrote in message news:ECAF9364-23B3-455C-81DE-41198210534D@microsoft.com... > In the last three days, my pc has just died while I am working. It can be > while on internet, the computer, or e-mail. It just dies and reboots by > itself. Only thing I have done recently is downloaded Windows Exployer 8 > Beta > and upgraded to 2009 Norton. > Am using XP oper system. What do you guys think. > -- > Tracy The system is crashing, likely because of the "only things" you installed. Turn off the "automatic reboot on crash" function or look in the System Event Logs for an indication of where the crash is occurring. HTH -pk
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