daveshorty Posted July 5, 2012 Posted July 5, 2012 Hi all! I've been having trouble with my Windows 7 Acer Aspire 5738Z running incredibly slowly for the past few weeks. It's a constant problem and CPU usage is ridiculous. Right now I have a Youtube video running in one window of my browser, and I'm typing this in another, and CPU is between 92 and 100%. The only other programs running are Sticky Notes and Microsoft Security Essentials. I've run a full Security Essentials scan and a Malwarebytes scan recently to see if it might have been some malware causing the problem, but it's done no good. Could anyone possibly advise on what I might try? If you need any info on specs/processes running and so on, please do ask. Many thanks in advance for your help! :D Dave Quote
BeeCeeBee Posted July 5, 2012 Posted July 5, 2012 The problem is probably hardware related rather than in the software. (probably not definitely.) It may be a simple heat issue caused by excessive dust etc. It also may be a heat issue regarding your CPU overheating. Of course it may not be heat related at all and still be a hardware problem. It would be helpful if you supplied whatever specs you may have on that machine as the series seems to have been manufactured with a few different specs. Quote "Familiarity breeds contempt - and children." Mark Twain
daveshorty Posted July 5, 2012 Author Posted July 5, 2012 Cheers for your reply! Can you let me know what specs I should look for/provide? Not sure exactly what's relevant. Where would I find all that info? Many thanks! Quote
daveshorty Posted July 11, 2012 Author Posted July 11, 2012 Hi! All right its the Acer Aspire 5738Z: Intel Pentium processor T4300 (2.1GHz, 800MHz FSB) Intel GMA 4500M. Up to 1695 MB DVMT 15.6" HD LCD 4GB Memory 320GB HDD DVD Super Multi DL drive Acer Nplify 802.11b/g/n 6 cell Li-ion battery Would any other specs be useful also? Quote
KenB Posted July 11, 2012 Posted July 11, 2012 Hi and welcome to ExTS CPU at 100% is common but, in my experience, the causes are so varied that it is difficult to locate the problem. Are you running a 32 or 64 bit system ? CTRL+ALT+DEL > Processes Can you please list all processes that are using over 50,000k Quote There is an email going around offering processed pork - gelatin - and salt in a can ......this is simply SPAM !! MiniToolBoxNetwork TestWireless Test
Plastic Nev Posted July 12, 2012 Posted July 12, 2012 Just a note, in Windows 7, using the CTRL+ALT+DEL keys you may get a blue screen with a list of choices, click "Task Manager", when that opens click the processes tab for the information KenB asks for. Alternatively, you can also press the windows flag key and the "R" key, that will open the "Run" box, type in or copy taskmgr Then Paste into the "Run" box and click OK. That will also open the task manager. Nev. Quote Need help with your computer problems? Then why not join Free PC Help. Register here. If Free PC Help has helped you then please consider a donation. Click here We are all members helping other members. Please return here where you may be able to help someone else. After all, no one knows everything and you may have the answer that someone needs. -------------------------------------------------------------------- I have installed Windows, now how do I install the curtains? 😄
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