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How to remove a passkey when one wasn't set up

Guest Kerrie Pugh

By Guest Kerrie Pugh
in Operating Systems Help & Support

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Guest Kerrie Pugh

Guest Kerrie Pugh

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I'm being asked to enter my passkey when linking up my husbands Computer with my laptop (to use Microsoft word) and it's asking for a passkey. I have not set one up and when i go into the security settings to turn it off it doesn't even come up with an option to turn it off like I've seen online. It's becoming really frustrating as what I thought would be easier to do on a computer has now took me 1hour of messing and still not sorted it.I have tried resetting my account and logging out of everything, it also doesn't give me the option to turn off Windows Hello.Please help before I throw this

 

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