Trouble reading XP reinstallation CD and diskettes

[Guest E]

I'm attempting to reinstall XP on a Dell desktop computer with the Dell oem

reinstallation CD but when I try to boot from the CD i get a blinking "_"

followed by a normal start up of the system. I have changed the load

priorities in the BIOS menu to no avail. I also created the 6 XP SP1

diskettes but when I try to run from the diskette the same thing occurs.

According to Dell I should be able to simply run the CD at start up but

something is stopping the pc from accessing the CD files. I know the CD and

floppy drive are working because I'm able to use them both when I'm logged in

to XP and can read the Dell CD when I'm on the desktop. Does anyone know

what could be wrong?

[Guest Sandy J]

Re: Trouble reading XP reinstallation CD and diskettes

 

When I had the same problem we discovered that Dell neglected to mention

that CD's only boot automatically from the top drive in your tower (in mine

it's the DVD drive). I hope this helps.

Sandy

 

"E" <E@discussions.microsoft.com> wrote in message

news:1E6450F8-9DEF-4AE9-B1C8-7C4672018097@microsoft.com...

I'm attempting to reinstall XP on a Dell desktop computer with the Dell oem

reinstallation CD but when I try to boot from the CD i get a blinking "_"

followed by a normal start up of the system. I have changed the load

priorities in the BIOS menu to no avail. I also created the 6 XP SP1

diskettes but when I try to run from the diskette the same thing occurs.

According to Dell I should be able to simply run the CD at start up but

something is stopping the pc from accessing the CD files. I know the CD and

floppy drive are working because I'm able to use them both when I'm logged

in

to XP and can read the Dell CD when I'm on the desktop. Does anyone know

what could be wrong?

[Guest E]

Re: Trouble reading XP reinstallation CD and diskettes

 

Yeah I tried that also but I get the same result. I can hear the cpu trying

to access the information but the CD still will not load.