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Getting bluescreen even when I try to shutdown

Guest Amir Mechri

By Guest Amir Mechri
in Operating Systems Help & Support

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Guest Amir Mechri

Guest Amir Mechri

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Hello I have tried everything, The Windows Memory Diagnostic tool shows no errors, chkdsk too, I tried to reinstall the latest update of windows, nothing is working please help. The minidump file: 110524-36031-01.dmp - Here is the details from bluescreen viewer: 110224-32515-01.dmp 11/2/2024 6:43:53 PM SYSTEM_SERVICE_EXCEPTION 0x0000003b 00000000c0000005 fffff802a01cc14b ffff830a9e722a50 0000000000000000 ntoskrnl.exe ntoskrnl.exe+4b8790 x64 ntoskrnl.exe+4b8790 C:\WINDOWS\Minidump\110224-32515-01.d

 

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