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how to fix video_tdr_failure and nvlddmkm.sys error?

Guest Rahul Shindhe

By Guest Rahul Shindhe
in Operating Systems Help & Support

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Guest Rahul Shindhe

Guest Rahul Shindhe

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My laptop seems to crash whenever it's on battery power and when it crashes the blue screen error shown is video_tdr_failure and nvlddmkm.sys error but this does not happen when laptop is connected to the power source.The in my task manager the GPU1(Nvidia GPU) is not running on battery power and system crashes, then after restarting the GPU is working.I have reinstalled the driver in safe mode even then the issue is not resolved. I used Dell Support to diagnose the hardware and software but no problems found.

 

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