windows 11 Why is my computer asking for personal information and to reset after the windows 11 24H2 update?

[Guest Damiano Gav]

After updating to Windows 11 24H2, my sibling’s computer suddenly began asking for personal information and location, and even prompted her to reset the system — something that should not happen during a normal update. Additionally:The game she usually plays, "Genshin Impact" has the icon missing, and attempting to open it gives an error message asking for her location.A hacked message appeared on the screen, raising immediate concern.She couldn’t log in with her usual passcode, but entering random numbers somehow allowed access.After restarting, her password worked again, but the game icon is

 

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