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Facial Recognition Windows Hello issues - Thinkpad with Windows 11

Guest PointedSugar513

By Guest PointedSugar513
in Operating Systems Help & Support

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Guest PointedSugar513

Guest PointedSugar513

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Hello, I have a Lenovo thinkpad running windows 11. My camera works when I open the camera app, but when I try to set up facial recognition (windows hello), but when I try to set up with "improve recognition" I get the message that Sorry Something Has Gone Wrong, couldn't turn on the camera make sure it's working properly. I have already disabled Enhanced Windows Biometric Security.

 

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