Ntoskrnl.exe is missing or corrupt

[Guest Lee Ann]

Sorry, I'm new to posts. I should have explained my problem better...

When I turn on my dell 4500 the computer acts like it is starting, then it

goes to a black screen that says: The following file is missing or corrupt:

<windows root>system32\ntoskrnl.exe. Please reinstall the file. Well, after

using F8 I can't do anything. I searched the posts and found one that

recommended using the XP disk and going to recovery console and using the

expand command and then overwriting. I tried that and it said "Access

denied". What now? Thanks for your patience!

[Guest Ronaldo]

Re: Ntoskrnl.exe is missing or corrupt

 

Try Start\Run\type; "cmd.exe" and Enter... in the command prompt type:

"sfc /scannow" and hit Enter.

 

How to use the Scannow sfc tool in Windows XP

http://www.updatexp.com/scannow-sfc.html

 

 

 

-----------------------------------

"Lee Ann" <LeeAnn@discussions.microsoft.com> escribió en el mensaje

news:D1C1AB5C-BE11-451D-92C8-232EB33174CD@microsoft.com...

> Sorry, I'm new to posts. I should have explained my problem better...

> When I turn on my dell 4500 the computer acts like it is starting, then it

> goes to a black screen that says: The following file is missing or

> corrupt:

> <windows root>system32\ntoskrnl.exe. Please reinstall the file. Well,

> after

> using F8 I can't do anything. I searched the posts and found one that

> recommended using the XP disk and going to recovery console and using the

> expand command and then overwriting. I tried that and it said "Access

> denied". What now? Thanks for your patience!

[Guest JS]

Re: Ntoskrnl.exe is missing or corrupt

 

Error message: "Windows could not start because of a computer disk hardware

configuration problem":

See: Error Message #2:

http://support.microsoft.com/kb/314477

 

JS

http://www.pagestart.com

 

"Lee Ann" <LeeAnn@discussions.microsoft.com> wrote in message

news:D1C1AB5C-BE11-451D-92C8-232EB33174CD@microsoft.com...

> Sorry, I'm new to posts. I should have explained my problem better...

> When I turn on my dell 4500 the computer acts like it is starting, then it

> goes to a black screen that says: The following file is missing or

> corrupt:

> <windows root>system32\ntoskrnl.exe. Please reinstall the file. Well,

> after

> using F8 I can't do anything. I searched the posts and found one that

> recommended using the XP disk and going to recovery console and using the

> expand command and then overwriting. I tried that and it said "Access

> denied". What now? Thanks for your patience!

[Guest HeyBub]

Re: Ntoskrnl.exe is missing or corrupt

 

Lee Ann wrote:

> Sorry, I'm new to posts. I should have explained my problem better...

> When I turn on my dell 4500 the computer acts like it is starting,

> then it goes to a black screen that says: The following file is

> missing or corrupt: <windows root>system32\ntoskrnl.exe. Please

> reinstall the file. Well, after using F8 I can't do anything. I

> searched the posts and found one that recommended using the XP disk

> and going to recovery console and using the expand command and then

> overwriting. I tried that and it said "Access denied". What now?

> Thanks for your patience!

 

Did you BOOT from the XP distribution disk?

[Guest Lee Ann]

Re: Ntoskrnl.exe is missing or corrupt

 

 

Thaqnks for replying...No I am using the Reinstallation CD that came with my

dell computer.

"HeyBub" wrote:

> Lee Ann wrote:

> > Sorry, I'm new to posts. I should have explained my problem better...

> > When I turn on my dell 4500 the computer acts like it is starting,

> > then it goes to a black screen that says: The following file is

> > missing or corrupt: <windows root>system32\ntoskrnl.exe. Please

> > reinstall the file. Well, after using F8 I can't do anything. I

> > searched the posts and found one that recommended using the XP disk

> > and going to recovery console and using the expand command and then

> > overwriting. I tried that and it said "Access denied". What now?

> > Thanks for your patience!

>

> Did you BOOT from the XP distribution disk?

>

>

>

[Guest Lee Ann]

Re: Ntoskrnl.exe is missing or corrupt

 

Thanks but I can only work from DOS. Don't have the Start/Run option!

 

"Ronaldo" wrote:

> Try Start\Run\type; "cmd.exe" and Enter... in the command prompt type:

> "sfc /scannow" and hit Enter.

>

> How to use the Scannow sfc tool in Windows XP

> http://www.updatexp.com/scannow-sfc.html

>

>

>

> -----------------------------------

> "Lee Ann" <LeeAnn@discussions.microsoft.com> escribió en el mensaje

> news:D1C1AB5C-BE11-451D-92C8-232EB33174CD@microsoft.com...

> > Sorry, I'm new to posts. I should have explained my problem better...

> > When I turn on my dell 4500 the computer acts like it is starting, then it

> > goes to a black screen that says: The following file is missing or

> > corrupt:

> > <windows root>system32\ntoskrnl.exe. Please reinstall the file. Well,

> > after

> > using F8 I can't do anything. I searched the posts and found one that

> > recommended using the XP disk and going to recovery console and using the

> > expand command and then overwriting. I tried that and it said "Access

> > denied". What now? Thanks for your patience!

>

>

>

>

>

>

[Guest Ronaldo]

Re: Ntoskrnl.exe is missing or corrupt

 

Same suggestion Lee Ann, CMD.EXE is the same as MS-DOS...

 

 

 

----------------------------------------------------

"Lee Ann" <LeeAnn@discussions.microsoft.com> escribió en el mensaje

news:680523A3-EE33-40FE-B4FF-77EDCC34B077@microsoft.com...

> Thanks but I can only work from DOS. Don't have the Start/Run option!

>

> "Ronaldo" wrote:

>

>> Try Start\Run\type; "cmd.exe" and Enter... in the command prompt type:

>> "sfc /scannow" and hit Enter.

>>

>> How to use the Scannow sfc tool in Windows XP

>> http://www.updatexp.com/scannow-sfc.html

>>

>>

>>

>> -----------------------------------

>> "Lee Ann" <LeeAnn@discussions.microsoft.com> escribió en el mensaje

>> news:D1C1AB5C-BE11-451D-92C8-232EB33174CD@microsoft.com...

>> > Sorry, I'm new to posts. I should have explained my problem better...

>> > When I turn on my dell 4500 the computer acts like it is starting, then

>> > it

>> > goes to a black screen that says: The following file is missing or

>> > corrupt:

>> > <windows root>system32\ntoskrnl.exe. Please reinstall the file. Well,

>> > after

>> > using F8 I can't do anything. I searched the posts and found one that

>> > recommended using the XP disk and going to recovery console and using

>> > the

>> > expand command and then overwriting. I tried that and it said "Access

>> > denied". What now? Thanks for your patience!

>>

>>

>>

>>

>>

>>

[Guest John John (MVP)]

Re: Ntoskrnl.exe is missing or corrupt

 

She can't boot the machine so she can't run SFC, Ronaldo. And cmd.exe

is not the same thing as MS-DOS.

 

John

 

Ronaldo wrote:

> Same suggestion Lee Ann, CMD.EXE is the same as MS-DOS...

>

>

>

> ----------------------------------------------------

> "Lee Ann" <LeeAnn@discussions.microsoft.com> escribió en el mensaje

> news:680523A3-EE33-40FE-B4FF-77EDCC34B077@microsoft.com...

>

>>Thanks but I can only work from DOS. Don't have the Start/Run option!

>>

>>"Ronaldo" wrote:

>>

>>

>>>Try Start\Run\type; "cmd.exe" and Enter... in the command prompt type:

>>>"sfc /scannow" and hit Enter.

>>>

>>>How to use the Scannow sfc tool in Windows XP

>>>http://www.updatexp.com/scannow-sfc.html

>>>

>>>

>>>

>>>-----------------------------------

>>>"Lee Ann" <LeeAnn@discussions.microsoft.com> escribió en el mensaje

>>>news:D1C1AB5C-BE11-451D-92C8-232EB33174CD@microsoft.com...

>>>

>>>>Sorry, I'm new to posts. I should have explained my problem better...

>>>>When I turn on my dell 4500 the computer acts like it is starting, then

>>>>it

>>>>goes to a black screen that says: The following file is missing or

>>>>corrupt:

>>>><windows root>system32\ntoskrnl.exe. Please reinstall the file. Well,

>>>>after

>>>>using F8 I can't do anything. I searched the posts and found one that

>>>>recommended using the XP disk and going to recovery console and using

>>>>the

>>>>expand command and then overwriting. I tried that and it said "Access

>>>>denied". What now? Thanks for your patience!

>>>

>>>

>>>

>>>

>>>

>>>

>

>

[Guest Ronaldo]

Re: Ntoskrnl.exe is missing or corrupt

 

Sorry, thought I'd read she could boot it in Safe Mode.. guess I didn't pay

that much attention...

 

I know cmd is not MS-DOS (MicroSoft Disk Operating System), but she doesn't

have access to CMD.EXE either, so that is besides the point. I know she

meant MS-DOS as the black screen, as an idea not as a program and I didn't

see the need to go into specific details.

 

 

correct me if I'm wrong, I can admit a mistake and appreciate the input...

 

 

------------------------------

"John John (MVP)" <audetweld@nbnet.nb.ca> escribió en el mensaje

news:%23pAW$0mLJHA.3764@TK2MSFTNGP04.phx.gbl...

> She can't boot the machine so she can't run SFC, Ronaldo. And cmd.exe is

> not the same thing as MS-DOS.

>

> John

>

> Ronaldo wrote:

>

>> Same suggestion Lee Ann, CMD.EXE is the same as MS-DOS...

>>

>>

>>

>> ----------------------------------------------------

>> "Lee Ann" <LeeAnn@discussions.microsoft.com> escribió en el mensaje

>> news:680523A3-EE33-40FE-B4FF-77EDCC34B077@microsoft.com...

>>

>>>Thanks but I can only work from DOS. Don't have the Start/Run option!

>>>

>>>"Ronaldo" wrote:

>>>

>>>

>>>>Try Start\Run\type; "cmd.exe" and Enter... in the command prompt type:

>>>>"sfc /scannow" and hit Enter.

>>>>

>>>>How to use the Scannow sfc tool in Windows XP

>>>>http://www.updatexp.com/scannow-sfc.html

>>>>

>>>>

>>>>

>>>>-----------------------------------

>>>>"Lee Ann" <LeeAnn@discussions.microsoft.com> escribió en el mensaje

>>>>news:D1C1AB5C-BE11-451D-92C8-232EB33174CD@microsoft.com...

>>>>

>>>>>Sorry, I'm new to posts. I should have explained my problem better...

>>>>>When I turn on my dell 4500 the computer acts like it is starting, then

>>>>>it

>>>>>goes to a black screen that says: The following file is missing or

>>>>>corrupt:

>>>>><windows root>system32\ntoskrnl.exe. Please reinstall the file. Well,

>>>>>after

>>>>>using F8 I can't do anything. I searched the posts and found one that

>>>>>recommended using the XP disk and going to recovery console and using

>>>>>the

>>>>>expand command and then overwriting. I tried that and it said "Access

>>>>>denied". What now? Thanks for your patience!

>>>>

>>>>

>>>>

>>>>

>>>>

>>>>

>>