Cant Install Some Programs

[Guest JCO]

A friend of mine is running Windows Media Center. He had a virus and killed

his system so I restored it from an image that was a year old. We put

Service Pack 3 on his computer and updated all critical patches. Installed

Explorer 7 too. Before the virus, he never had Service Pack 3 or IE 7 but I

installed them since I wanted to get him all up to date before he takes his

computer home.

 

When he took the computer home, to install his personal software, he ran

into similar issues with two of the installations. Quicken 5 and FireFox

will not install. Firefox error indicates that it can't write to the

Registry and the Quicken 5 error states something similar... that there's no

permission to write to the folder. When he brings the computer to my house

on Wednesday, I will verify these error messages or at least explain exactly

what they are. For now, I'm just giving heads up and was wondering if

anyone has an idea.

 

My thoughts have to do with the Installer. It had to be upgraded to install

SP3. Then again, it may have to do with SP3. Any ideas thus far? Sorry

error description is not detailed (exact at this time).

Thanks

[Guest PA Bear [MS MVP]]

Re: Cant Install Some Programs

 

Unexplained computer behavior may be caused by deceptive software

http://support.microsoft.com/kb/827315

 

Run a /thorough/ check for hijackware, including posting your hijackthis log

to an appropriate forum.

 

Checking for/Help with Hijackware

http://aumha.org/a/parasite.htm

http://aumha.org/a/quickfix.htm

http://aumha.net/viewtopic.php?t=5878

http://wiki.castlecops.com/Malware_Removal_and_Prevention:_Introduction

http://mvps.org/winhelp2002/unwanted.htm

http://inetexplorer.mvps.org/data/prevention.htm

http://inetexplorer.mvps.org/tshoot.html

http://www.mvps.org/sramesh2k/Malware_Defence.htm

http://defendingyourmachine2.blogspot.com/

http://www.elephantboycomputers.com/page2.html#Removing_Malware

 

When all else fails, HijackThis v2.0.2

(http://aumha.org/downloads/hijackthis.exe) is the preferred tool to use (in

conjuction with some other utilities). HijackThis will NOT fix anything on

its own, but it will help you to both identify and remove any

hijackware/spyware with assistance from an expert. **Post your log to

http://spywarehammer.com/simplemachinesforum/index.php?board=10.0,

http://forums.spybot.info/forumdisplay.php?f=22,

http://aumha.net/viewforum.php?f=30, or another appropriate forum for review

by an expert in such matters, not here.**

 

If the procedures look too complex - and there is no shame in admitting this

isn't your cup of tea - take the machine to a local, reputable and

independent (i.e., not BigBoxStoreUSA or Geek Squad) computer repair shop.

--

~Robear Dyer (PA Bear)

MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002

AumHa VSOP & Admin http://aumha.net

DTS-L http://dts-l.net/

 

JCO wrote:

> A friend of mine is running Windows Media Center. He had a virus and

> killed

> his system so I restored it from an image that was a year old. We put

> Service Pack 3 on his computer and updated all critical patches.

> Installed

> Explorer 7 too. Before the virus, he never had Service Pack 3 or IE 7 but

> I

> installed them since I wanted to get him all up to date before he takes

> his

> computer home.

>

> When he took the computer home, to install his personal software, he ran

> into similar issues with two of the installations. Quicken 5 and FireFox

> will not install. Firefox error indicates that it can't write to the

> Registry and the Quicken 5 error states something similar... that there's

> no

> permission to write to the folder. When he brings the computer to my

> house

> on Wednesday, I will verify these error messages or at least explain

> exactly

> what they are. For now, I'm just giving heads up and was wondering if

> anyone has an idea.

>

> My thoughts have to do with the Installer. It had to be upgraded to

> install

> SP3. Then again, it may have to do with SP3. Any ideas thus far? Sorry

> error description is not detailed (exact at this time).

> Thanks

[Guest JCO]

Re: Cant Install Some Programs

 

Thanks for your quick response. The computer has AVG Free anti-virus that

ran with no errors.

I will look at the other links and let you know....Thanks

 

"PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message

news:e2dkb2kLJHA.4996@TK2MSFTNGP03.phx.gbl...

> Unexplained computer behavior may be caused by deceptive software

> http://support.microsoft.com/kb/827315

>

> Run a /thorough/ check for hijackware, including posting your hijackthis

> log to an appropriate forum.

>

> Checking for/Help with Hijackware

> http://aumha.org/a/parasite.htm

> http://aumha.org/a/quickfix.htm

> http://aumha.net/viewtopic.php?t=5878

> http://wiki.castlecops.com/Malware_Removal_and_Prevention:_Introduction

> http://mvps.org/winhelp2002/unwanted.htm

> http://inetexplorer.mvps.org/data/prevention.htm

> http://inetexplorer.mvps.org/tshoot.html

> http://www.mvps.org/sramesh2k/Malware_Defence.htm

> http://defendingyourmachine2.blogspot.com/

> http://www.elephantboycomputers.com/page2.html#Removing_Malware

>

> When all else fails, HijackThis v2.0.2

> (http://aumha.org/downloads/hijackthis.exe) is the preferred tool to use

> (in conjuction with some other utilities). HijackThis will NOT fix

> anything on its own, but it will help you to both identify and remove any

> hijackware/spyware with assistance from an expert. **Post your log to

> http://spywarehammer.com/simplemachinesforum/index.php?board=10.0,

> http://forums.spybot.info/forumdisplay.php?f=22,

> http://aumha.net/viewforum.php?f=30, or another appropriate forum for

> review by an expert in such matters, not here.**

>

> If the procedures look too complex - and there is no shame in admitting

> this isn't your cup of tea - take the machine to a local, reputable and

> independent (i.e., not BigBoxStoreUSA or Geek Squad) computer repair shop.

> --

> ~Robear Dyer (PA Bear)

> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002

> AumHa VSOP & Admin http://aumha.net

> DTS-L http://dts-l.net/

>

> JCO wrote:

>> A friend of mine is running Windows Media Center. He had a virus and

>> killed

>> his system so I restored it from an image that was a year old. We put

>> Service Pack 3 on his computer and updated all critical patches.

>> Installed

>> Explorer 7 too. Before the virus, he never had Service Pack 3 or IE 7

>> but I

>> installed them since I wanted to get him all up to date before he takes

>> his

>> computer home.

>>

>> When he took the computer home, to install his personal software, he ran

>> into similar issues with two of the installations. Quicken 5 and FireFox

>> will not install. Firefox error indicates that it can't write to the

>> Registry and the Quicken 5 error states something similar... that there's

>> no

>> permission to write to the folder. When he brings the computer to my

>> house

>> on Wednesday, I will verify these error messages or at least explain

>> exactly

>> what they are. For now, I'm just giving heads up and was wondering if

>> anyone has an idea.

>>

>> My thoughts have to do with the Installer. It had to be upgraded to

>> install

>> SP3. Then again, it may have to do with SP3. Any ideas thus far? Sorry

>> error description is not detailed (exact at this time).

>> Thanks

>

[Guest ju.c]

Re: Cant Install Some Programs

 

Repair file and registry permissions, this will do it all for you:

 

Dial-a-fix 0.60.0.24 336 KB (Freeware)

Info: http://wiki.djlizard.net/Dial-a-fix#Mirrors.2Fdownload_locations.2C_and_articles

Download: http://djlizard.net.nyud.net:8080/software/Dial-a-fix-v0.60.0.24.zip

 

Click the "Tools" button at the bottom that looks like a hammer

and select "Repair permissions" then press the "Go" button.

 

 

ju.c

 

 

"JCO" <someone@somewhere.com> wrote in message news:eeAE5GkLJHA.4772@TK2MSFTNGP03.phx.gbl...

> A friend of mine is running Windows Media Center. He had a virus and killed

> his system so I restored it from an image that was a year old. We put

> Service Pack 3 on his computer and updated all critical patches. Installed

> Explorer 7 too. Before the virus, he never had Service Pack 3 or IE 7 but I

> installed them since I wanted to get him all up to date before he takes his

> computer home.

>

> When he took the computer home, to install his personal software, he ran

> into similar issues with two of the installations. Quicken 5 and FireFox

> will not install. Firefox error indicates that it can't write to the

> Registry and the Quicken 5 error states something similar... that there's no

> permission to write to the folder. When he brings the computer to my house

> on Wednesday, I will verify these error messages or at least explain exactly

> what they are. For now, I'm just giving heads up and was wondering if

> anyone has an idea.

>

> My thoughts have to do with the Installer. It had to be upgraded to install

> SP3. Then again, it may have to do with SP3. Any ideas thus far? Sorry

> error description is not detailed (exact at this time).

> Thanks

>

[Guest JCO]

Re: Cant Install Some Programs

 

I read your solution to late but we fixed the issue.

The system is set up so that all applications are installed on the J drive

(not C-partition). I don't know why this was locked up but we formatted the

J-Drive. We were then able to install the applications on the J-Drive okay.

Of course we had to do some rework... uninstalled some apps and re-installed

some stuff (because of the formatting) but that was okay.

 

Thanks for your help. I will review your solution again in case I run into

this issue again.

 

"ju.c" <bibidybubidyboop@mailnator.com> wrote in message

news:uRXYsIsLJHA.5692@TK2MSFTNGP04.phx.gbl...

> Repair file and registry permissions, this will do it all for you:

>

> Dial-a-fix 0.60.0.24 336 KB (Freeware)

> Info:

> http://wiki.djlizard.net/Dial-a-fix#Mirrors.2Fdownload_locations.2C_and_articles

> Download:

> http://djlizard.net.nyud.net:8080/software/Dial-a-fix-v0.60.0.24.zip

>

> Click the "Tools" button at the bottom that looks like a hammer and select

> "Repair permissions" then press the "Go" button.

>

>

> ju.c

>

>

> "JCO" <someone@somewhere.com> wrote in message

> news:eeAE5GkLJHA.4772@TK2MSFTNGP03.phx.gbl...

>> A friend of mine is running Windows Media Center. He had a virus and

>> killed his system so I restored it from an image that was a year old. We

>> put Service Pack 3 on his computer and updated all critical patches.

>> Installed Explorer 7 too. Before the virus, he never had Service Pack 3

>> or IE 7 but I installed them since I wanted to get him all up to date

>> before he takes his computer home.

>>

>> When he took the computer home, to install his personal software, he ran

>> into similar issues with two of the installations. Quicken 5 and FireFox

>> will not install. Firefox error indicates that it can't write to the

>> Registry and the Quicken 5 error states something similar... that there's

>> no permission to write to the folder. When he brings the computer to my

>> house on Wednesday, I will verify these error messages or at least

>> explain exactly what they are. For now, I'm just giving heads up and was

>> wondering if anyone has an idea.

>>

>> My thoughts have to do with the Installer. It had to be upgraded to

>> install SP3. Then again, it may have to do with SP3. Any ideas thus

>> far? Sorry error description is not detailed (exact at this time).

>> Thanks

[Guest JCO]

Re: Cant Install Some Programs

 

Also;

The link to the zip file is not valid!

 

"ju.c" <bibidybubidyboop@mailnator.com> wrote in message

news:uRXYsIsLJHA.5692@TK2MSFTNGP04.phx.gbl...

> Repair file and registry permissions, this will do it all for you:

>

> Dial-a-fix 0.60.0.24 336 KB (Freeware)

> Info:

> http://wiki.djlizard.net/Dial-a-fix#Mirrors.2Fdownload_locations.2C_and_articles

> Download:

> http://djlizard.net.nyud.net:8080/software/Dial-a-fix-v0.60.0.24.zip

>

> Click the "Tools" button at the bottom that looks like a hammer and select

> "Repair permissions" then press the "Go" button.

>

>

> ju.c

>

>

> "JCO" <someone@somewhere.com> wrote in message

> news:eeAE5GkLJHA.4772@TK2MSFTNGP03.phx.gbl...

>> A friend of mine is running Windows Media Center. He had a virus and

>> killed his system so I restored it from an image that was a year old. We

>> put Service Pack 3 on his computer and updated all critical patches.

>> Installed Explorer 7 too. Before the virus, he never had Service Pack 3

>> or IE 7 but I installed them since I wanted to get him all up to date

>> before he takes his computer home.

>>

>> When he took the computer home, to install his personal software, he ran

>> into similar issues with two of the installations. Quicken 5 and FireFox

>> will not install. Firefox error indicates that it can't write to the

>> Registry and the Quicken 5 error states something similar... that there's

>> no permission to write to the folder. When he brings the computer to my

>> house on Wednesday, I will verify these error messages or at least

>> explain exactly what they are. For now, I'm just giving heads up and was

>> wondering if anyone has an idea.

>>

>> My thoughts have to do with the Installer. It had to be upgraded to

>> install SP3. Then again, it may have to do with SP3. Any ideas thus

>> far? Sorry error description is not detailed (exact at this time).

>> Thanks

[Guest Jim]

Re: Cant Install Some Programs

 

The link does work .

 

On Wed, 15 Oct 2008 16:18:29 -0500, "JCO" <someone@somewhere.com>

wrote:

>Also;

>The link to the zip file is not valid!

>

>"ju.c" <bibidybubidyboop@mailnator.com> wrote in message

>news:uRXYsIsLJHA.5692@TK2MSFTNGP04.phx.gbl...

>> Repair file and registry permissions, this will do it all for you:

>>

>> Dial-a-fix 0.60.0.24 336 KB (Freeware)

>> Info:

>> http://wiki.djlizard.net/Dial-a-fix#Mirrors.2Fdownload_locations.2C_and_articles

>> Download:

>> http://djlizard.net.nyud.net:8080/software/Dial-a-fix-v0.60.0.24.zip

>>

>> Click the "Tools" button at the bottom that looks like a hammer and select

>> "Repair permissions" then press the "Go" button.

>>

>>

>> ju.c

>>

>>

>> "JCO" <someone@somewhere.com> wrote in message

>> news:eeAE5GkLJHA.4772@TK2MSFTNGP03.phx.gbl...

>>> A friend of mine is running Windows Media Center. He had a virus and

>>> killed his system so I restored it from an image that was a year old. We

>>> put Service Pack 3 on his computer and updated all critical patches.

>>> Installed Explorer 7 too. Before the virus, he never had Service Pack 3

>>> or IE 7 but I installed them since I wanted to get him all up to date

>>> before he takes his computer home.

>>>

>>> When he took the computer home, to install his personal software, he ran

>>> into similar issues with two of the installations. Quicken 5 and FireFox

>>> will not install. Firefox error indicates that it can't write to the

>>> Registry and the Quicken 5 error states something similar... that there's

>>> no permission to write to the folder. When he brings the computer to my

>>> house on Wednesday, I will verify these error messages or at least

>>> explain exactly what they are. For now, I'm just giving heads up and was

>>> wondering if anyone has an idea.

>>>

>>> My thoughts have to do with the Installer. It had to be upgraded to

>>> install SP3. Then again, it may have to do with SP3. Any ideas thus

>>> far? Sorry error description is not detailed (exact at this time).

>>> Thanks

[Guest ju.c]

Re: Cant Install Some Programs

 

> "The link to the zip file is not valid!"

 

I just checked the zip link and can confirm that it's good. The problem is at your end.

 

 

ju.c

 

 

"JCO" <someone@somewhere.com> wrote in message news:gd5mmt$30l$1@aioe.org...

> Also;

> The link to the zip file is not valid!

>

> "ju.c" <bibidybubidyboop@mailnator.com> wrote in message

> news:uRXYsIsLJHA.5692@TK2MSFTNGP04.phx.gbl...

>> Repair file and registry permissions, this will do it all for you:

>>

>> Dial-a-fix 0.60.0.24 336 KB (Freeware)

>> Info:

>> http://wiki.djlizard.net/Dial-a-fix#Mirrors.2Fdownload_locations.2C_and_articles

>> Download:

>> http://djlizard.net.nyud.net:8080/software/Dial-a-fix-v0.60.0.24.zip

>>

>> Click the "Tools" button at the bottom that looks like a hammer and select

>> "Repair permissions" then press the "Go" button.

>>

>>

>> ju.c

>>

>>

>> "JCO" <someone@somewhere.com> wrote in message

>> news:eeAE5GkLJHA.4772@TK2MSFTNGP03.phx.gbl...

>>> A friend of mine is running Windows Media Center. He had a virus and

>>> killed his system so I restored it from an image that was a year old. We

>>> put Service Pack 3 on his computer and updated all critical patches.

>>> Installed Explorer 7 too. Before the virus, he never had Service Pack 3

>>> or IE 7 but I installed them since I wanted to get him all up to date

>>> before he takes his computer home.

>>>

>>> When he took the computer home, to install his personal software, he ran

>>> into similar issues with two of the installations. Quicken 5 and FireFox

>>> will not install. Firefox error indicates that it can't write to the

>>> Registry and the Quicken 5 error states something similar... that there's

>>> no permission to write to the folder. When he brings the computer to my

>>> house on Wednesday, I will verify these error messages or at least

>>> explain exactly what they are. For now, I'm just giving heads up and was

>>> wondering if anyone has an idea.

>>>

>>> My thoughts have to do with the Installer. It had to be upgraded to

>>> install SP3. Then again, it may have to do with SP3. Any ideas thus

>>> far? Sorry error description is not detailed (exact at this time).

>>> Thanks

>

[Guest JCO]

Re: Cant Install Some Programs

 

Sorry...Your right.

I should of tried it a second time. My download manager got a hold of it.

 

"Jim" <bojimbo261@aol.com> wrote in message

news:l32ff4d5mdqjb1bb8vgbie2ai2s99ipfaj@4ax.com...

> The link does work .

>

> On Wed, 15 Oct 2008 16:18:29 -0500, "JCO" <someone@somewhere.com>

> wrote:

>

>>Also;

>>The link to the zip file is not valid!

>>

>>"ju.c" <bibidybubidyboop@mailnator.com> wrote in message

>>news:uRXYsIsLJHA.5692@TK2MSFTNGP04.phx.gbl...

>>> Repair file and registry permissions, this will do it all for you:

>>>

>>> Dial-a-fix 0.60.0.24 336 KB (Freeware)

>>> Info:

>>> http://wiki.djlizard.net/Dial-a-fix#Mirrors.2Fdownload_locations.2C_and_articles

>>> Download:

>>> http://djlizard.net.nyud.net:8080/software/Dial-a-fix-v0.60.0.24.zip

>>>

>>> Click the "Tools" button at the bottom that looks like a hammer and

>>> select

>>> "Repair permissions" then press the "Go" button.

>>>

>>>

>>> ju.c

>>>

>>>

>>> "JCO" <someone@somewhere.com> wrote in message

>>> news:eeAE5GkLJHA.4772@TK2MSFTNGP03.phx.gbl...

>>>> A friend of mine is running Windows Media Center. He had a virus and

>>>> killed his system so I restored it from an image that was a year old.

>>>> We

>>>> put Service Pack 3 on his computer and updated all critical patches.

>>>> Installed Explorer 7 too. Before the virus, he never had Service Pack

>>>> 3

>>>> or IE 7 but I installed them since I wanted to get him all up to date

>>>> before he takes his computer home.

>>>>

>>>> When he took the computer home, to install his personal software, he

>>>> ran

>>>> into similar issues with two of the installations. Quicken 5 and

>>>> FireFox

>>>> will not install. Firefox error indicates that it can't write to the

>>>> Registry and the Quicken 5 error states something similar... that

>>>> there's

>>>> no permission to write to the folder. When he brings the computer to

>>>> my

>>>> house on Wednesday, I will verify these error messages or at least

>>>> explain exactly what they are. For now, I'm just giving heads up and

>>>> was

>>>> wondering if anyone has an idea.

>>>>

>>>> My thoughts have to do with the Installer. It had to be upgraded to

>>>> install SP3. Then again, it may have to do with SP3. Any ideas thus

>>>> far? Sorry error description is not detailed (exact at this time).

>>>> Thanks