Keyboard and Mousepad not working at the same time

[Trentrvj]

My Lenovo IdeaPad z570's mousepad does not work whenever I am holding down a key other than Shift, Ctrl, and Alt. Whenever I hold a key, my cursor is frozen and is still frozen for about 2 seconds after I stop pressing the key. I am an occasional PC gamer and am not that interested in purchasing a USB mouse. Any information on this problem is greatly appreciated.

[KenB]

Hi and welcome to ExTS

 

Try updating the drivers for your mousepad.

Start .........type in ...devmgmt.msc ......ENTER

Click the + next to "Mice and other Pointing Devices"

Right click on the listed device > Update Driver Software

Let Windows search automatically - you will need internet access.

 

If there is a yellow exclamation mark or the above didn't work then uninstall the drivers and re-boot the machine.

Windows will locate "new hardware" and install the drivers.

 

Also check the keyboard in Device Manager for yellow exclamation marks.