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microsoft family doesn't show linked devices from child accounts

Guest _-marty-_

By Guest _-marty-_
in Operating Systems Help & Support

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Guest _-marty-_

Guest _-marty-_

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I have set up parental control. I have one adult account and two child accounts.On two laptops (windows 11) I have given permission to the child accounts to log in and they can successfully log in on those devices.However, when I got to Microsoft Family, it says there are no linked devices, so I can't control screentime, etc.I've been searching for days and talked to a dozen support chat-agents/bots, but still no solution.- Both laptops are running the latest updates- I've rebooted countless times- I've visited https://aka.ms/familyverify with both laptops and both accounts

 

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