help: ts gateway keeps rejecting user credential

[Guest shimh]

I am setting up a terminal service gateway in Windows 2008 domain in our lab.

I followed the step-by-step tutorial.

 

I had this problem: the ts gateway keeps rejecting user credential (The

logon attempt failed). I enter the credential in this format:

domain_name\username, and password. Occasionally the ts gateway works,

usually after the server is restart . With unknown reason, it does not work

sometime later.

 

Any idea on the cause and diagnostic steps? Thanks a lot.

[Guest shimh]

RE: help: ts gateway keeps rejecting user credential

 

By the way, both NPS and TS gateway reside in the same server. It is NAP

senario in step-by-step guide. When the user credentials are rejected, I

cannot find corresponding record in opertaional log of TS gateway.

 

"shimh" wrote:

> I am setting up a terminal service gateway in Windows 2008 domain in our lab.

> I followed the step-by-step tutorial.

>

> I had this problem: the ts gateway keeps rejecting user credential (The

> logon attempt failed). I enter the credential in this format:

> domain_name\username, and password. Occasionally the ts gateway works,

> usually after the server is restart . With unknown reason, it does not work

> sometime later.

>

> Any idea on the cause and diagnostic steps? Thanks a lot.

[Guest Ramasamy Pullappan [MSFT]]

Re: help: ts gateway keeps rejecting user credential

 

1. Have you configured the TS CAPs and TS RAPs properly on the Gateway

machine?

http://technet.microsoft.com/en-us/library/cc731435.aspx

2. What is the exact error you are getting when you attempt to log in?

 

"shimh" <shimh@discussions.microsoft.com> wrote in message

news:49E89BEF-02C6-4398-A7AF-7BD22BAA60E6@microsoft.com...

> By the way, both NPS and TS gateway reside in the same server. It is NAP

> senario in step-by-step guide. When the user credentials are rejected, I

> cannot find corresponding record in opertaional log of TS gateway.

>

> "shimh" wrote:

>

>> I am setting up a terminal service gateway in Windows 2008 domain in our

>> lab.

>> I followed the step-by-step tutorial.

>>

>> I had this problem: the ts gateway keeps rejecting user credential (The

>> logon attempt failed). I enter the credential in this format:

>> domain_name\username, and password. Occasionally the ts gateway works,

>> usually after the server is restart . With unknown reason, it does not

>> work

>> sometime later.

>>

>> Any idea on the cause and diagnostic steps? Thanks a lot.

[Guest shimh]

Re: help: ts gateway keeps rejecting user credential

 

Thanks for the reply. I have configured TS CAPs and RAPs. The problem is,

if you click remote desktop tab TS web access, then click options, you can

see a buch of device redirection options. Some are solid black with allows

user to enable or disable, and some are grey, which are disabled by

administrator by setting application settings in IIS/ts directory.

 

So I set the true and false for corresponding device redirection options in

the application settings. But the web page shows that the changes are not

honored. Say I want to not allow user to enable or disable printer

redirection. As result, the printer redirection option is still solid black,

so users can still enable this option.

 

"Ramasamy Pullappan [MSFT]" wrote:

> 1. Have you configured the TS CAPs and TS RAPs properly on the Gateway

> machine?

> http://technet.microsoft.com/en-us/library/cc731435.aspx

> 2. What is the exact error you are getting when you attempt to log in?

>

> "shimh" <shimh@discussions.microsoft.com> wrote in message

> news:49E89BEF-02C6-4398-A7AF-7BD22BAA60E6@microsoft.com...

> > By the way, both NPS and TS gateway reside in the same server. It is NAP

> > senario in step-by-step guide. When the user credentials are rejected, I

> > cannot find corresponding record in opertaional log of TS gateway.

> >

> > "shimh" wrote:

> >

> >> I am setting up a terminal service gateway in Windows 2008 domain in our

> >> lab.

> >> I followed the step-by-step tutorial.

> >>

> >> I had this problem: the ts gateway keeps rejecting user credential (The

> >> logon attempt failed). I enter the credential in this format:

> >> domain_name\username, and password. Occasionally the ts gateway works,

> >> usually after the server is restart . With unknown reason, it does not

> >> work

> >> sometime later.

> >>

> >> Any idea on the cause and diagnostic steps? Thanks a lot.

>

[Guest shimh]

Re: help: ts gateway keeps rejecting user credential

 

Sorry, I thought it was my another question "Unable to control of device

redirection options on TS Web Access". So i do it again.

 

I have configured TS CAPs and RAPs. There is no real error message. The

logon page just keeps asking user credential with logon failure on the page.

I checked NPS and gateway log, no event is logged either. It looks like the

logon does not even reach the gateway.

 

"shimh" wrote:

> Thanks for the reply. I have configured TS CAPs and RAPs. The problem is,

> if you click remote desktop tab TS web access, then click options, you can

> see a buch of device redirection options. Some are solid black with allows

> user to enable or disable, and some are grey, which are disabled by

> administrator by setting application settings in IIS/ts directory.

>

> So I set the true and false for corresponding device redirection options in

> the application settings. But the web page shows that the changes are not

> honored. Say I want to not allow user to enable or disable printer

> redirection. As result, the printer redirection option is still solid black,

> so users can still enable this option.

>

> "Ramasamy Pullappan [MSFT]" wrote:

>

> > 1. Have you configured the TS CAPs and TS RAPs properly on the Gateway

> > machine?

> > http://technet.microsoft.com/en-us/library/cc731435.aspx

> > 2. What is the exact error you are getting when you attempt to log in?

> >

> > "shimh" <shimh@discussions.microsoft.com> wrote in message

> > news:49E89BEF-02C6-4398-A7AF-7BD22BAA60E6@microsoft.com...

> > > By the way, both NPS and TS gateway reside in the same server. It is NAP

> > > senario in step-by-step guide. When the user credentials are rejected, I

> > > cannot find corresponding record in opertaional log of TS gateway.

> > >

> > > "shimh" wrote:

> > >

> > >> I am setting up a terminal service gateway in Windows 2008 domain in our

> > >> lab.

> > >> I followed the step-by-step tutorial.

> > >>

> > >> I had this problem: the ts gateway keeps rejecting user credential (The

> > >> logon attempt failed). I enter the credential in this format:

> > >> domain_name\username, and password. Occasionally the ts gateway works,

> > >> usually after the server is restart . With unknown reason, it does not

> > >> work

> > >> sometime later.

> > >>

> > >> Any idea on the cause and diagnostic steps? Thanks a lot.

> >

[Guest Gopikrishna Kannan [MS]]

Re: help: ts gateway keeps rejecting user credential

 

Is your client non-vista x64 machines?? Also are you using saved

credentials? What win2k8 edition are you using?

 

Thanks,

Gk

 

--

This posting is provided "AS IS" with no warranties, and confers no rights.

"shimh" <shimh@discussions.microsoft.com> wrote in message

news:6F331CA2-FF4A-4533-9E19-EEB8319B8CC0@microsoft.com...

> Sorry, I thought it was my another question "Unable to control of device

> redirection options on TS Web Access". So i do it again.

>

> I have configured TS CAPs and RAPs. There is no real error message. The

> logon page just keeps asking user credential with logon failure on the

> page.

> I checked NPS and gateway log, no event is logged either. It looks like

> the

> logon does not even reach the gateway.

>

> "shimh" wrote:

>

>> Thanks for the reply. I have configured TS CAPs and RAPs. The problem

>> is,

>> if you click remote desktop tab TS web access, then click options, you

>> can

>> see a buch of device redirection options. Some are solid black with

>> allows

>> user to enable or disable, and some are grey, which are disabled by

>> administrator by setting application settings in IIS/ts directory.

>>

>> So I set the true and false for corresponding device redirection options

>> in

>> the application settings. But the web page shows that the changes are

>> not

>> honored. Say I want to not allow user to enable or disable printer

>> redirection. As result, the printer redirection option is still solid

>> black,

>> so users can still enable this option.

>>

>> "Ramasamy Pullappan [MSFT]" wrote:

>>

>> > 1. Have you configured the TS CAPs and TS RAPs properly on the Gateway

>> > machine?

>> > http://technet.microsoft.com/en-us/library/cc731435.aspx

>> > 2. What is the exact error you are getting when you attempt to log in?

>> >

>> > "shimh" <shimh@discussions.microsoft.com> wrote in message

>> > news:49E89BEF-02C6-4398-A7AF-7BD22BAA60E6@microsoft.com...

>> > > By the way, both NPS and TS gateway reside in the same server. It is

>> > > NAP

>> > > senario in step-by-step guide. When the user credentials are

>> > > rejected, I

>> > > cannot find corresponding record in opertaional log of TS gateway.

>> > >

>> > > "shimh" wrote:

>> > >

>> > >> I am setting up a terminal service gateway in Windows 2008 domain in

>> > >> our

>> > >> lab.

>> > >> I followed the step-by-step tutorial.

>> > >>

>> > >> I had this problem: the ts gateway keeps rejecting user credential

>> > >> (The

>> > >> logon attempt failed). I enter the credential in this format:

>> > >> domain_name\username, and password. Occasionally the ts gateway

>> > >> works,

>> > >> usually after the server is restart . With unknown reason, it does

>> > >> not

>> > >> work

>> > >> sometime later.

>> > >>

>> > >> Any idea on the cause and diagnostic steps? Thanks a lot.

>> >

[Guest shimh]

Re: help: ts gateway keeps rejecting user credential

 

clients are win xp, vista 32/64. i am not using saved credentials. the

server is win2008 standard x64. Sometimes, the ts gateway works, but

sometimes, the issue just happen. any idea?

 

"Gopikrishna Kannan [MS]" wrote:

> Is your client non-vista x64 machines?? Also are you using saved

> credentials? What win2k8 edition are you using?

>

> Thanks,

> Gk

>

> --

> This posting is provided "AS IS" with no warranties, and confers no rights.

> "shimh" <shimh@discussions.microsoft.com> wrote in message

> news:6F331CA2-FF4A-4533-9E19-EEB8319B8CC0@microsoft.com...

> > Sorry, I thought it was my another question "Unable to control of device

> > redirection options on TS Web Access". So i do it again.

> >

> > I have configured TS CAPs and RAPs. There is no real error message. The

> > logon page just keeps asking user credential with logon failure on the

> > page.

> > I checked NPS and gateway log, no event is logged either. It looks like

> > the

> > logon does not even reach the gateway.

> >

> > "shimh" wrote:

> >

> >> Thanks for the reply. I have configured TS CAPs and RAPs. The problem

> >> is,

> >> if you click remote desktop tab TS web access, then click options, you

> >> can

> >> see a buch of device redirection options. Some are solid black with

> >> allows

> >> user to enable or disable, and some are grey, which are disabled by

> >> administrator by setting application settings in IIS/ts directory.

> >>

> >> So I set the true and false for corresponding device redirection options

> >> in

> >> the application settings. But the web page shows that the changes are

> >> not

> >> honored. Say I want to not allow user to enable or disable printer

> >> redirection. As result, the printer redirection option is still solid

> >> black,

> >> so users can still enable this option.

> >>

> >> "Ramasamy Pullappan [MSFT]" wrote:

> >>

> >> > 1. Have you configured the TS CAPs and TS RAPs properly on the Gateway

> >> > machine?

> >> > http://technet.microsoft.com/en-us/library/cc731435.aspx

> >> > 2. What is the exact error you are getting when you attempt to log in?

> >> >

> >> > "shimh" <shimh@discussions.microsoft.com> wrote in message

> >> > news:49E89BEF-02C6-4398-A7AF-7BD22BAA60E6@microsoft.com...

> >> > > By the way, both NPS and TS gateway reside in the same server. It is

> >> > > NAP

> >> > > senario in step-by-step guide. When the user credentials are

> >> > > rejected, I

> >> > > cannot find corresponding record in opertaional log of TS gateway.

> >> > >

> >> > > "shimh" wrote:

> >> > >

> >> > >> I am setting up a terminal service gateway in Windows 2008 domain in

> >> > >> our

> >> > >> lab.

> >> > >> I followed the step-by-step tutorial.

> >> > >>

> >> > >> I had this problem: the ts gateway keeps rejecting user credential

> >> > >> (The

> >> > >> logon attempt failed). I enter the credential in this format:

> >> > >> domain_name\username, and password. Occasionally the ts gateway

> >> > >> works,

> >> > >> usually after the server is restart . With unknown reason, it does

> >> > >> not

> >> > >> work

> >> > >> sometime later.

> >> > >>

> >> > >> Any idea on the cause and diagnostic steps? Thanks a lot.

> >> >

>

[Guest Gopikrishna Kannan [MS]]

Re: help: ts gateway keeps rejecting user credential

 

Hi,

 

What edition of the server 2008 are you running -

Enterprise/datacenter/SBS?? Also, do you have multiple roles installed -

like exchange, VPN server on the same gateway machine?

 

Its interesting that you say that the TSG starts working after a

restart...When you open the snap-in on the TSG manager, do you see any error

messages?

 

Thanks,

Gk

 

--

This posting is provided "AS IS" with no warranties, and confers no rights.

"shimh" <shimh@discussions.microsoft.com> wrote in message

news:66A36C76-8147-4ADD-8EDA-FB8985018ECE@microsoft.com...

> clients are win xp, vista 32/64. i am not using saved credentials. the

> server is win2008 standard x64. Sometimes, the ts gateway works, but

> sometimes, the issue just happen. any idea?

>

> "Gopikrishna Kannan [MS]" wrote:

>

>> Is your client non-vista x64 machines?? Also are you using saved

>> credentials? What win2k8 edition are you using?

>>

>> Thanks,

>> Gk

>>

>> --

>> This posting is provided "AS IS" with no warranties, and confers no

>> rights.

>> "shimh" <shimh@discussions.microsoft.com> wrote in message

>> news:6F331CA2-FF4A-4533-9E19-EEB8319B8CC0@microsoft.com...

>> > Sorry, I thought it was my another question "Unable to control of

>> > device

>> > redirection options on TS Web Access". So i do it again.

>> >

>> > I have configured TS CAPs and RAPs. There is no real error message.

>> > The

>> > logon page just keeps asking user credential with logon failure on the

>> > page.

>> > I checked NPS and gateway log, no event is logged either. It looks

>> > like

>> > the

>> > logon does not even reach the gateway.

>> >

>> > "shimh" wrote:

>> >

>> >> Thanks for the reply. I have configured TS CAPs and RAPs. The

>> >> problem

>> >> is,

>> >> if you click remote desktop tab TS web access, then click options, you

>> >> can

>> >> see a buch of device redirection options. Some are solid black with

>> >> allows

>> >> user to enable or disable, and some are grey, which are disabled by

>> >> administrator by setting application settings in IIS/ts directory.

>> >>

>> >> So I set the true and false for corresponding device redirection

>> >> options

>> >> in

>> >> the application settings. But the web page shows that the changes are

>> >> not

>> >> honored. Say I want to not allow user to enable or disable printer

>> >> redirection. As result, the printer redirection option is still solid

>> >> black,

>> >> so users can still enable this option.

>> >>

>> >> "Ramasamy Pullappan [MSFT]" wrote:

>> >>

>> >> > 1. Have you configured the TS CAPs and TS RAPs properly on the

>> >> > Gateway

>> >> > machine?

>> >> > http://technet.microsoft.com/en-us/library/cc731435.aspx

>> >> > 2. What is the exact error you are getting when you attempt to log

>> >> > in?

>> >> >

>> >> > "shimh" <shimh@discussions.microsoft.com> wrote in message

>> >> > news:49E89BEF-02C6-4398-A7AF-7BD22BAA60E6@microsoft.com...

>> >> > > By the way, both NPS and TS gateway reside in the same server. It

>> >> > > is

>> >> > > NAP

>> >> > > senario in step-by-step guide. When the user credentials are

>> >> > > rejected, I

>> >> > > cannot find corresponding record in opertaional log of TS gateway.

>> >> > >

>> >> > > "shimh" wrote:

>> >> > >

>> >> > >> I am setting up a terminal service gateway in Windows 2008 domain

>> >> > >> in

>> >> > >> our

>> >> > >> lab.

>> >> > >> I followed the step-by-step tutorial.

>> >> > >>

>> >> > >> I had this problem: the ts gateway keeps rejecting user

>> >> > >> credential

>> >> > >> (The

>> >> > >> logon attempt failed). I enter the credential in this format:

>> >> > >> domain_name\username, and password. Occasionally the ts gateway

>> >> > >> works,

>> >> > >> usually after the server is restart . With unknown reason, it

>> >> > >> does

>> >> > >> not

>> >> > >> work

>> >> > >> sometime later.

>> >> > >>

>> >> > >> Any idea on the cause and diagnostic steps? Thanks a lot.

>> >> >

>>

[Guest shimh]

Re: help: ts gateway keeps rejecting user credential

 

It's standard version. roles running on are IIS, ftp, certificate, nps, and

ts gateway. There is no error message on the gateway and nps. So I guessed

sometimes the request did not even reach the gateway. I put the single ts

gateway into gateway farm in the gateway configuration. A few days before, I

removed it from the gateway farm (i.e., no gateway farm now). It seems that

rejection problem is reduced. No sure if it has been solved or not since as

before the issue come back and forth for unknown reason(s) to me. Do you

think the change I made matters?

 

"Gopikrishna Kannan [MS]" wrote:

> Hi,

>

> What edition of the server 2008 are you running -

> Enterprise/datacenter/SBS?? Also, do you have multiple roles installed -

> like exchange, VPN server on the same gateway machine?

>

> Its interesting that you say that the TSG starts working after a

> restart...When you open the snap-in on the TSG manager, do you see any error

> messages?

>

> Thanks,

> Gk

>

> --

> This posting is provided "AS IS" with no warranties, and confers no rights.

> "shimh" <shimh@discussions.microsoft.com> wrote in message

> news:66A36C76-8147-4ADD-8EDA-FB8985018ECE@microsoft.com...

> > clients are win xp, vista 32/64. i am not using saved credentials. the

> > server is win2008 standard x64. Sometimes, the ts gateway works, but

> > sometimes, the issue just happen. any idea?

> >

> > "Gopikrishna Kannan [MS]" wrote:

> >

> >> Is your client non-vista x64 machines?? Also are you using saved

> >> credentials? What win2k8 edition are you using?

> >>

> >> Thanks,

> >> Gk

> >>

> >> --

> >> This posting is provided "AS IS" with no warranties, and confers no

> >> rights.

> >> "shimh" <shimh@discussions.microsoft.com> wrote in message

> >> news:6F331CA2-FF4A-4533-9E19-EEB8319B8CC0@microsoft.com...

> >> > Sorry, I thought it was my another question "Unable to control of

> >> > device

> >> > redirection options on TS Web Access". So i do it again.

> >> >

> >> > I have configured TS CAPs and RAPs. There is no real error message.

> >> > The

> >> > logon page just keeps asking user credential with logon failure on the

> >> > page.

> >> > I checked NPS and gateway log, no event is logged either. It looks

> >> > like

> >> > the

> >> > logon does not even reach the gateway.

> >> >

> >> > "shimh" wrote:

> >> >

> >> >> Thanks for the reply. I have configured TS CAPs and RAPs. The

> >> >> problem

> >> >> is,

> >> >> if you click remote desktop tab TS web access, then click options, you

> >> >> can

> >> >> see a buch of device redirection options. Some are solid black with

> >> >> allows

> >> >> user to enable or disable, and some are grey, which are disabled by

> >> >> administrator by setting application settings in IIS/ts directory.

> >> >>

> >> >> So I set the true and false for corresponding device redirection

> >> >> options

> >> >> in

> >> >> the application settings. But the web page shows that the changes are

> >> >> not

> >> >> honored. Say I want to not allow user to enable or disable printer

> >> >> redirection. As result, the printer redirection option is still solid

> >> >> black,

> >> >> so users can still enable this option.

> >> >>

> >> >> "Ramasamy Pullappan [MSFT]" wrote:

> >> >>

> >> >> > 1. Have you configured the TS CAPs and TS RAPs properly on the

> >> >> > Gateway

> >> >> > machine?

> >> >> > http://technet.microsoft.com/en-us/library/cc731435.aspx

> >> >> > 2. What is the exact error you are getting when you attempt to log

> >> >> > in?

> >> >> >

> >> >> > "shimh" <shimh@discussions.microsoft.com> wrote in message

> >> >> > news:49E89BEF-02C6-4398-A7AF-7BD22BAA60E6@microsoft.com...

> >> >> > > By the way, both NPS and TS gateway reside in the same server. It

> >> >> > > is

> >> >> > > NAP

> >> >> > > senario in step-by-step guide. When the user credentials are

> >> >> > > rejected, I

> >> >> > > cannot find corresponding record in opertaional log of TS gateway.

> >> >> > >

> >> >> > > "shimh" wrote:

> >> >> > >

> >> >> > >> I am setting up a terminal service gateway in Windows 2008 domain

> >> >> > >> in

> >> >> > >> our

> >> >> > >> lab.

> >> >> > >> I followed the step-by-step tutorial.

> >> >> > >>

> >> >> > >> I had this problem: the ts gateway keeps rejecting user

> >> >> > >> credential

> >> >> > >> (The

> >> >> > >> logon attempt failed). I enter the credential in this format:

> >> >> > >> domain_name\username, and password. Occasionally the ts gateway

> >> >> > >> works,

> >> >> > >> usually after the server is restart . With unknown reason, it

> >> >> > >> does

> >> >> > >> not

> >> >> > >> work

> >> >> > >> sometime later.

> >> >> > >>

> >> >> > >> Any idea on the cause and diagnostic steps? Thanks a lot.

> >> >> >

> >>

>

[Guest KevinD]

Re: help: ts gateway keeps rejecting user credential

 

I have also seen the same issue with my TS Gateway server. It runs fine for a

while and then begins to fail with the TS Login. I don't see anything in the

log. If I reboot the server then it starts working again. Let me know if you

find anything.

 

"shimh" wrote:

> It's standard version. roles running on are IIS, ftp, certificate, nps, and

> ts gateway. There is no error message on the gateway and nps. So I guessed

> sometimes the request did not even reach the gateway. I put the single ts

> gateway into gateway farm in the gateway configuration. A few days before, I

> removed it from the gateway farm (i.e., no gateway farm now). It seems that

> rejection problem is reduced. No sure if it has been solved or not since as

> before the issue come back and forth for unknown reason(s) to me. Do you

> think the change I made matters?

>

> "Gopikrishna Kannan [MS]" wrote:

>

> > Hi,

> >

> > What edition of the server 2008 are you running -

> > Enterprise/datacenter/SBS?? Also, do you have multiple roles installed -

> > like exchange, VPN server on the same gateway machine?

> >

> > Its interesting that you say that the TSG starts working after a

> > restart...When you open the snap-in on the TSG manager, do you see any error

> > messages?

> >

> > Thanks,

> > Gk

> >

> > --

> > This posting is provided "AS IS" with no warranties, and confers no rights.

> > "shimh" <shimh@discussions.microsoft.com> wrote in message

> > news:66A36C76-8147-4ADD-8EDA-FB8985018ECE@microsoft.com...

> > > clients are win xp, vista 32/64. i am not using saved credentials. the

> > > server is win2008 standard x64. Sometimes, the ts gateway works, but

> > > sometimes, the issue just happen. any idea?

> > >

> > > "Gopikrishna Kannan [MS]" wrote:

> > >

> > >> Is your client non-vista x64 machines?? Also are you using saved

> > >> credentials? What win2k8 edition are you using?

> > >>

> > >> Thanks,

> > >> Gk

> > >>

> > >> --

> > >> This posting is provided "AS IS" with no warranties, and confers no

> > >> rights.

> > >> "shimh" <shimh@discussions.microsoft.com> wrote in message

> > >> news:6F331CA2-FF4A-4533-9E19-EEB8319B8CC0@microsoft.com...

> > >> > Sorry, I thought it was my another question "Unable to control of

> > >> > device

> > >> > redirection options on TS Web Access". So i do it again.

> > >> >

> > >> > I have configured TS CAPs and RAPs. There is no real error message.

> > >> > The

> > >> > logon page just keeps asking user credential with logon failure on the

> > >> > page.

> > >> > I checked NPS and gateway log, no event is logged either. It looks

> > >> > like

> > >> > the

> > >> > logon does not even reach the gateway.

> > >> >

> > >> > "shimh" wrote:

> > >> >

> > >> >> Thanks for the reply. I have configured TS CAPs and RAPs. The

> > >> >> problem

> > >> >> is,

> > >> >> if you click remote desktop tab TS web access, then click options, you

> > >> >> can

> > >> >> see a buch of device redirection options. Some are solid black with

> > >> >> allows

> > >> >> user to enable or disable, and some are grey, which are disabled by

> > >> >> administrator by setting application settings in IIS/ts directory.

> > >> >>

> > >> >> So I set the true and false for corresponding device redirection

> > >> >> options

> > >> >> in

> > >> >> the application settings. But the web page shows that the changes are

> > >> >> not

> > >> >> honored. Say I want to not allow user to enable or disable printer

> > >> >> redirection. As result, the printer redirection option is still solid

> > >> >> black,

> > >> >> so users can still enable this option.

> > >> >>

> > >> >> "Ramasamy Pullappan [MSFT]" wrote:

> > >> >>

> > >> >> > 1. Have you configured the TS CAPs and TS RAPs properly on the

> > >> >> > Gateway

> > >> >> > machine?

> > >> >> > http://technet.microsoft.com/en-us/library/cc731435.aspx

> > >> >> > 2. What is the exact error you are getting when you attempt to log

> > >> >> > in?

> > >> >> >

> > >> >> > "shimh" <shimh@discussions.microsoft.com> wrote in message

> > >> >> > news:49E89BEF-02C6-4398-A7AF-7BD22BAA60E6@microsoft.com...

> > >> >> > > By the way, both NPS and TS gateway reside in the same server. It

> > >> >> > > is

> > >> >> > > NAP

> > >> >> > > senario in step-by-step guide. When the user credentials are

> > >> >> > > rejected, I

> > >> >> > > cannot find corresponding record in opertaional log of TS gateway.

> > >> >> > >

> > >> >> > > "shimh" wrote:

> > >> >> > >

> > >> >> > >> I am setting up a terminal service gateway in Windows 2008 domain

> > >> >> > >> in

> > >> >> > >> our

> > >> >> > >> lab.

> > >> >> > >> I followed the step-by-step tutorial.

> > >> >> > >>

> > >> >> > >> I had this problem: the ts gateway keeps rejecting user

> > >> >> > >> credential

> > >> >> > >> (The

> > >> >> > >> logon attempt failed). I enter the credential in this format:

> > >> >> > >> domain_name\username, and password. Occasionally the ts gateway

> > >> >> > >> works,

> > >> >> > >> usually after the server is restart . With unknown reason, it

> > >> >> > >> does

> > >> >> > >> not

> > >> >> > >> work

> > >> >> > >> sometime later.

> > >> >> > >>

> > >> >> > >> Any idea on the cause and diagnostic steps? Thanks a lot.

> > >> >> >

> > >>

> >