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Blue screen error - issue with rtux64w10

Guest PaulineBAM

By Guest PaulineBAM
in Operating Systems Help & Support

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Guest PaulineBAM

Guest PaulineBAM

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My laptop (ASUS Rog Zephyrus G14/AMD Ryzen 9 7940HS w/ Radeon 780M Graphics) restarts randomly when I am connected to internet through my Ethernet/USB-C connector adapter (HAMA 00200322), a blue screen error appears and says rtux64w10 is at fault. I can't find the right pilot I need to reinstall in the Device Manager. Can someone help me, please?

 

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