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Laptop is Blue Screening (video_dxgkrnl_fatal_error)

Guest Johnathan Sheppard

By Guest Johnathan Sheppard
in Operating Systems Help & Support

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Guest Johnathan Sheppard

Guest Johnathan Sheppard

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My laptop is showing me this error (video_dxgkrnl_fatal_error) more and more often. It happens within a couple minutes of me not doing anything at my laptop, even if nothing is running. It also occurs when I shut down my laptop and the end of the day. Help would be greatly appreciated as I cannot afford to lose access to my laptop right now.Here's my system information:Processor 12th Gen Intel® Core i7-1260P 2.10 GHzInstalled RAM 16.0 GB (15.7 GB usable)Device ID 0EC30585-1B11-4E0B-817E-12E423224094Product ID 00342-22031-58374-AAOEMSystem type 64-bit operating system, x64-based process

 

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