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Windows Black Screen Started Nov 15, 2024

Guest forsaken3400

By Guest forsaken3400
in Operating Systems Help & Support

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Guest forsaken3400

Guest forsaken3400

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Hello! It seems my computer went for an update on it's restart. Now, the PC flashes the HP logo, before going to a black screen.I've reset the computer a number of times. Sometimes the HP logo doesn't appear and it goes immediately black. I am able to get into the computer using 'Safe Mode'. I am not able to restore my pc from a previous backup. I've had the PC for 4 years and updates always seem to be a bit of an issue, but it's never gone to this black screen. Thank you!Device name DESKTOP-RAQRFKKProcessor Intel® Core i7-9700 CPU @ 3.00GHz 3.00 GHzInstalled RAM 16.0 GB (15.9 GB usable)

 

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