Osprey Posted July 13, 2012 Posted July 13, 2012 (edited) Dell 521 on boot up today mouse no longer working. (XP Media Centre) Have tried alternate mouse .. and being an optical, it lights up ... but no movement of cursor. Swapped over positions of all USB devices .. and Keyboard works in all sockets .. so USB controller assumed OK. Went into BIOS on boot up and both front & back USB ports are 'On' When I plug in the 'spare' mouse - it gets detected, and even the ready for use message .. but still no movement. Not some odd keyboard combination I have hit accidentally ? Any suggestions ? Edited July 13, 2012 by Osprey Quote
Plastic Nev Posted July 13, 2012 Posted July 13, 2012 Have you looked in device manager? any exclamation or question marks? Click the arrow to the left of Mice and other pointing devices, double click on whatever comes up, then select the driver tab, first try "update driver". If nothing better available, try a system restore back to when you know it was working. Being the mouse, I am reluctant to try uninstalling the mouse drivers at this stage. Besides, it looks like windows found drivers and installed them when you tried the spare mouse, it just didn't work. Nev. Quote Need help with your computer problems? Then why not join Free PC Help. Register here. If Free PC Help has helped you then please consider a donation. Click here We are all members helping other members. Please return here where you may be able to help someone else. After all, no one knows everything and you may have the answer that someone needs. -------------------------------------------------------------------- I have installed Windows, now how do I install the curtains? 😄
Osprey Posted July 13, 2012 Author Posted July 13, 2012 Been doing some fiddling .. Under "Mice & other pointing devices" .. HID compliant mouse shown with yellow warning. I tried de-installing driver ... when I plug mouse back in, I get the audible 'bing' it's detected. Then messages .. > Found new hardware > Installing driver >Problem occurred during install hardware may not work propoerly If I now go into HID compliant mouse ... it says "Windows loaded device driver but cannot fine h/w device" Quote
Jelly Bean Posted July 13, 2012 Posted July 13, 2012 The first thing that comes to mind is to try a diffrent mouse. It is possible the mouse has failed or developed a fault. Or try and uninstall the drivers or roll back and see if that works. Quote Rwy'n ceisio fy ngorau......................
Osprey Posted July 13, 2012 Author Posted July 13, 2012 The first thing that comes to mind is to try a different mouse. . Hi ... Jelly Bean .... I did say in line 2 of description that is what I did ... :) Looks like next step will be system roll back ... I'll give that a go. BTW ... in your profile it says you are from "Tycores" is that the same place as Tycroes, near Pantyffynnon ? .... or is Tycores a different place. Quote
Osprey Posted July 13, 2012 Author Posted July 13, 2012 System restore to 2 days ago worked ... so problem fixed. Strange it happened though. Quote
KenB Posted July 16, 2012 Posted July 16, 2012 Thanks for the feedback - good to hear that the mouse is now behaving itself :) Quote There is an email going around offering processed pork - gelatin - and salt in a can ......this is simply SPAM !! MiniToolBoxNetwork TestWireless Test
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