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after doing system restore, computer will not boot

Guest LarryGainsburg

By Guest LarryGainsburg
in Operating Systems Help & Support

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Guest LarryGainsburg

Guest LarryGainsburg

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summary:did system update 2 days ago most icons became genericcontacted Microsoft, was given instructions to uninstall update. performed accordingly but one of 3 would not uninstall still showed generic icons, but they worked did system restore with restore point earlier in the day before uninstall of update. system restore took quite a while but ended with error message that it did not complete. It noted anti-virus may be the causue so it was turned off clicked system restore again with same restore point it never went through the restore. I just had keyboard lit up with black screen. then sa

 

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