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Black screen when Windows starts

Guest Melikşah Uzakgider

By Guest Melikşah Uzakgider
in Operating Systems Help & Support

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Guest Melikşah Uzakgider

Guest Melikşah Uzakgider

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I am using windows 11. during my routine use, I suddenly encountered a freeze and then a black screen on my laptop screen. rebooting did not work. When the computer turns on, after the brand logo, it stays on the black screen without the windows logo. I can get a picture when I connect the laptop to the tv via HDMI. That's how I'm writing this message. I have tried deleting and reinstalling the video card driver and monitor. did not work. I can get a normal picture on the laptop screen when I run it in safe mode. I installed the latest windows 23h2 update but no change. Anyone have any sugge

 

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