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Galaxy Book2 Pro 360 Windows Hello Unavailable?

Guest pranav chalasani

By Guest pranav chalasani
in Operating Systems Help & Support

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Guest pranav chalasani

Guest pranav chalasani

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Fingerprint recognition was available as of last month. Suddenly on startup, windows asked to change my PIN from my old 4 digit to a new mandatory 6 digit PIN. After this I noticed the fingerprint option was not there. I looked up Windows Hello and all the options are "unavailable". Samsung and Windows are all up to date. I am not sure what to do? i have checked that the windows biometric service is up and running and the biometric devices is up to date in device manager.

 

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