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Bluescreening issue on Windows 11 laptop

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By Guest Admin Cloud
in Operating Systems Help & Support

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Guest Admin Cloud

Guest Admin Cloud

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Hi There,I have a Acer Nitro AN515-44 that is Bluescreening at random times with Stop code: MEMORY MANAGEMENT - sometimes multiple times a day or only a few times a week. We've tried the steps below so far:BIOS and Windows updatesUpdated the chipset driverUpdated the GPU driverSFC and DISM scans were doneI'm thinking the next step is just re-installing Windows 11 but I'm concerned it is a hardware issue. Please let me if there are other troubleshooting steps to take? I have the minidump files attached for reference, thanks.Dump files.zip

 

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