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windows 11 computer freezing with recent updates KB5044033 and KB5046633 mouse moves. does not respond to keyboard or clicks

Guest Tony Lee (Tony.Lee)

By Guest Tony Lee (Tony.Lee)
in Operating Systems Help & Support

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Guest Tony Lee (Tony.Lee)

Guest Tony Lee (Tony.Lee)

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windows 11 computer freezing with recent updates KB5044033 and KB5046633 mouse moves. does not respond to keyboard or clicksthere is no BSOD or crash log.have to hard power computer off.nothing in event logs.this is happening to multiple computers with windows 11.

 

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