Guest Dawn Posted October 16, 2008 Posted October 16, 2008 Good Afternoon, I received an error message at startup and I am not sure what it means.... c:windows\system32\jojim\sv.dll If anyone knows what this means can you please help me? Thank you, -- Dawn
Guest Thee Chicago Wolf Posted October 16, 2008 Posted October 16, 2008 Re: Error Message on start up >Good Afternoon, > >I received an error message at startup and I am not sure what it means.... > >c:windows\system32\jojim\sv.dll > >If anyone knows what this means can you please help me? >Thank you, It's hard to say what this sv.dll file is but I can't seem to find any info on what program owns it. It can be downloaded and manually replaced. - Thee Chicago Wolf
Guest Lem Posted October 16, 2008 Posted October 16, 2008 Re: Error Message on start up Dawn wrote: > Good Afternoon, > > I received an error message at startup and I am not sure what it means.... > > > > If anyone knows what this means can you please help me? > Thank you, It would have been helpful if you had included what the error message actually was. Assuming that it's something along the lines of "Can not find c:windows\system32\jojim\sv.dll" it means that you have some application (could be malware, could be something legitimate) that's attempting to start but can't find one of its components. Do you have a c:windows\system32\jojim\ directory? If so, take a look at other files in that directory and see if they give a clue as to what application it is. Otherwise, go to Start > Run and type "msconfig" (without quotes) and click OK. Click the "Startup" tab and see if there's a reference to jojim or sv there. If you find such an entry, post back with further information. [Or use the far more complete startup analyzer, Autoruns, available here: http://technet.microsoft.com/en-us/sysinternals/bb963902.aspx] -- Lem -- MS-MVP To the moon and back with 2K words of RAM and 36K words of ROM. http://en.wikipedia.org/wiki/Apollo_Guidance_Computer http://history.nasa.gov/afj/compessay.htm
Guest nass Posted October 16, 2008 Posted October 16, 2008 RE: Error Message on start up "Dawn" wrote: > Good Afternoon, > > I received an error message at startup and I am not sure what it means.... > > c:windows\system32\jojim\sv.dll > > If anyone knows what this means can you please help me? > Thank you, > -- > Dawn Your machine infected with Virtumonde/Zlob/Vundo variant and you need to run a thorough scan for both malware and viruses. Read this but Note the location which yours not the same! http://www.processlibrary.com/directory/files/alerts.supportassemblies.alertfunctions.sv/421154 <Q> alerts.supportassemblies.alertfunctions.sv.dll is a Alerts.SupportAssemblies.AlertFunctions.Sv.dll belonging to HP WebJet from Hewlett-Packard Company </Q> An update is available for the Windows Server 2003 Service Pack 2 Multilingual User Interface Pack Microsoft.managementconsole.resources.sv.dll 5.2.3790.2560 16,384 23-Oct-2006 08:31 x86 SP2 http://support.microsoft.com/kb/925148 Run a thorough scan by doing the following steps: 1... First, try to clean up your caches, Internet files and delete cookies by doing this: Click Start >> Control Panel >> Double click Network and Internet Connections >> Double click Internet Options. On the IE properties windows you will see these Tabs: General | Security | Privacy | Content | Connections | Programs | Advanced Under General Tab clear your History, Internet Files and Cookies. Then click on Advanced tab and scroll down to under the Browsing Option: [&] Browsing [ ] Enable Third-Party browser extensions (Req Rest) uncheck this box. Then click on Programs Tab and click Manage Add-Ons and Disable all non Verified Add-Ons (You should Renable them later one-by-one and see the culprit and update it or remove it. How to manage Add-Ons: http://support.microsoft.com/kb/883256 Scan for malware from here: http://onecare.live.com/site/en-gb/default.htm?s_cid=sah http://onecare.live.com/standard/en-gb/default.htm You can download this tool "AutoRuns for Windows" http://technet.microsoft.com/en-us/sysinternals/bb963902.aspx And remove the entry from here: Locate this key: HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run = look in the right pane/window and remove the entry for it "c:\Windows\system32\jojim\sv.dll " Download Hijackthis. (http://www.trendsecure.com/portal/en-US/threat_analytics/hijackthis.php) The entry in Hijackthis will look like this: O4 - HKLM\..\Run: [ewgmfxd.dll] c:windows\system32\jojim\sv.dll,rundll32.exe c:windows\system32\jojim\sv.dll,...etc Run disk clean up on your Drive. HTH, nass --- http://www.nasstec.co.uk
Guest Dawn Posted October 17, 2008 Posted October 17, 2008 RE: Error Message on start up Nass, Thank you so much for your help, i will try it. What is Hijackthis and what do i need it for? -- Dawn "nass" wrote: > > > "Dawn" wrote: > > > Good Afternoon, > > > > I received an error message at startup and I am not sure what it means.... > > > > c:windows\system32\jojim\sv.dll > > > > If anyone knows what this means can you please help me? > > Thank you, > > -- > > Dawn > > > Your machine infected with Virtumonde/Zlob/Vundo variant and you need to run > a thorough scan for both malware and viruses. > > Read this but Note the location which yours not the same! > http://www.processlibrary.com/directory/files/alerts.supportassemblies.alertfunctions.sv/421154 > > <Q> > alerts.supportassemblies.alertfunctions.sv.dll is a > Alerts.SupportAssemblies.AlertFunctions.Sv.dll belonging to HP WebJet from > Hewlett-Packard Company > </Q> > > An update is available for the Windows Server 2003 Service Pack 2 > Multilingual User Interface Pack > Microsoft.managementconsole.resources.sv.dll > 5.2.3790.2560 16,384 23-Oct-2006 08:31 x86 SP2 > http://support.microsoft.com/kb/925148 > > Run a thorough scan by doing the following steps: > 1... First, try to clean up your caches, Internet files and delete cookies > by doing this: > Click Start >> Control Panel >> Double click Network and Internet > Connections >> Double click Internet Options. > On the IE properties windows you will see these Tabs: > General | Security | Privacy | Content | Connections | Programs | > Advanced > Under General Tab clear your History, Internet Files and Cookies. > Then click on Advanced tab and scroll down to under the Browsing Option: > [&] Browsing > [ ] Enable Third-Party browser extensions (Req Rest) uncheck this box. > Then click on Programs Tab and click Manage Add-Ons and Disable all non > Verified Add-Ons (You should Renable them later one-by-one and see the > culprit and update it or remove it. > How to manage Add-Ons: > http://support.microsoft.com/kb/883256 > Scan for malware from here: > http://onecare.live.com/site/en-gb/default.htm?s_cid=sah > http://onecare.live.com/standard/en-gb/default.htm > You can download this tool "AutoRuns for Windows" > http://technet.microsoft.com/en-us/sysinternals/bb963902.aspx > And remove the entry from here: > > Locate this key: > HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run = look in > the right pane/window and remove the entry for it > "c:\Windows\system32\jojim\sv.dll " > > Download Hijackthis. > (http://www.trendsecure.com/portal/en-US/threat_analytics/hijackthis.php) > > > The entry in Hijackthis will look like this: > O4 - HKLM\..\Run: [ewgmfxd.dll] c:windows\system32\jojim\sv.dll,rundll32.exe > c:windows\system32\jojim\sv.dll,...etc > > Run disk clean up on your Drive. > > HTH, > nass > --- > http://www.nasstec.co.uk >
Guest nass Posted October 17, 2008 Posted October 17, 2008 RE: Error Message on start up Hi Dawn, Hijackthis to help you further to know if your system clean or have some infection in the form of add-ons, dlls and browser hijackware..etc. Do the cleaning steps first and see how much you will catch! HTH, nass ---- http://www.nasstec.co.uk "Dawn" wrote: > Nass, > Thank you so much for your help, i will try it. > What is Hijackthis and what do i need it for? > -- > Dawn > > > "nass" wrote: > > > > > > > "Dawn" wrote: > > > > > Good Afternoon, > > > > > > I received an error message at startup and I am not sure what it means.... > > > > > > c:windows\system32\jojim\sv.dll > > > > > > If anyone knows what this means can you please help me? > > > Thank you, > > > -- > > > Dawn > > > > > > Your machine infected with Virtumonde/Zlob/Vundo variant and you need to run > > a thorough scan for both malware and viruses. > > > > Read this but Note the location which yours not the same! > > http://www.processlibrary.com/directory/files/alerts.supportassemblies.alertfunctions.sv/421154 > > > > <Q> > > alerts.supportassemblies.alertfunctions.sv.dll is a > > Alerts.SupportAssemblies.AlertFunctions.Sv.dll belonging to HP WebJet from > > Hewlett-Packard Company > > </Q> > > > > An update is available for the Windows Server 2003 Service Pack 2 > > Multilingual User Interface Pack > > Microsoft.managementconsole.resources.sv.dll > > 5.2.3790.2560 16,384 23-Oct-2006 08:31 x86 SP2 > > http://support.microsoft.com/kb/925148 > > > > Run a thorough scan by doing the following steps: > > 1... First, try to clean up your caches, Internet files and delete cookies > > by doing this: > > Click Start >> Control Panel >> Double click Network and Internet > > Connections >> Double click Internet Options. > > On the IE properties windows you will see these Tabs: > > General | Security | Privacy | Content | Connections | Programs | > > Advanced > > Under General Tab clear your History, Internet Files and Cookies. > > Then click on Advanced tab and scroll down to under the Browsing Option: > > [&] Browsing > > [ ] Enable Third-Party browser extensions (Req Rest) uncheck this box. > > Then click on Programs Tab and click Manage Add-Ons and Disable all non > > Verified Add-Ons (You should Renable them later one-by-one and see the > > culprit and update it or remove it. > > How to manage Add-Ons: > > http://support.microsoft.com/kb/883256 > > Scan for malware from here: > > http://onecare.live.com/site/en-gb/default.htm?s_cid=sah > > http://onecare.live.com/standard/en-gb/default.htm > > You can download this tool "AutoRuns for Windows" > > http://technet.microsoft.com/en-us/sysinternals/bb963902.aspx > > And remove the entry from here: > > > > Locate this key: > > HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run = look in > > the right pane/window and remove the entry for it > > "c:\Windows\system32\jojim\sv.dll " > > > > Download Hijackthis. > > (http://www.trendsecure.com/portal/en-US/threat_analytics/hijackthis.php) > > > > > > The entry in Hijackthis will look like this: > > O4 - HKLM\..\Run: [ewgmfxd.dll] c:windows\system32\jojim\sv.dll,rundll32.exe > > c:windows\system32\jojim\sv.dll,...etc > > > > Run disk clean up on your Drive. > > > > HTH, > > nass > > --- > > http://www.nasstec.co.uk > >
Guest Dawn Posted October 24, 2008 Posted October 24, 2008 RE: Error Message on start up Nass, Why exactly would the error message come up in the first place? It is actually coming up on my boss's computer and she would like to know why, because she has not done anything different other than downloading AVG. Any imput would help... -- Dawn "nass" wrote: > > Hi Dawn, > Hijackthis to help you further to know if your system clean or have some > infection in the form of add-ons, dlls and browser hijackware..etc. > Do the cleaning steps first and see how much you will catch! > HTH, > nass > ---- > http://www.nasstec.co.uk > > "Dawn" wrote: > > > Nass, > > Thank you so much for your help, i will try it. > > What is Hijackthis and what do i need it for? > > -- > > Dawn > > > > > > "nass" wrote: > > > > > > > > > > > "Dawn" wrote: > > > > > > > Good Afternoon, > > > > > > > > I received an error message at startup and I am not sure what it means.... > > > > > > > > c:windows\system32\jojim\sv.dll > > > > > > > > If anyone knows what this means can you please help me? > > > > Thank you, > > > > -- > > > > Dawn > > > > > > > > > Your machine infected with Virtumonde/Zlob/Vundo variant and you need to run > > > a thorough scan for both malware and viruses. > > > > > > Read this but Note the location which yours not the same! > > > http://www.processlibrary.com/directory/files/alerts.supportassemblies.alertfunctions.sv/421154 > > > > > > <Q> > > > alerts.supportassemblies.alertfunctions.sv.dll is a > > > Alerts.SupportAssemblies.AlertFunctions.Sv.dll belonging to HP WebJet from > > > Hewlett-Packard Company > > > </Q> > > > > > > An update is available for the Windows Server 2003 Service Pack 2 > > > Multilingual User Interface Pack > > > Microsoft.managementconsole.resources.sv.dll > > > 5.2.3790.2560 16,384 23-Oct-2006 08:31 x86 SP2 > > > http://support.microsoft.com/kb/925148 > > > > > > Run a thorough scan by doing the following steps: > > > 1... First, try to clean up your caches, Internet files and delete cookies > > > by doing this: > > > Click Start >> Control Panel >> Double click Network and Internet > > > Connections >> Double click Internet Options. > > > On the IE properties windows you will see these Tabs: > > > General | Security | Privacy | Content | Connections | Programs | > > > Advanced > > > Under General Tab clear your History, Internet Files and Cookies. > > > Then click on Advanced tab and scroll down to under the Browsing Option: > > > [&] Browsing > > > [ ] Enable Third-Party browser extensions (Req Rest) uncheck this box. > > > Then click on Programs Tab and click Manage Add-Ons and Disable all non > > > Verified Add-Ons (You should Renable them later one-by-one and see the > > > culprit and update it or remove it. > > > How to manage Add-Ons: > > > http://support.microsoft.com/kb/883256 > > > Scan for malware from here: > > > http://onecare.live.com/site/en-gb/default.htm?s_cid=sah > > > http://onecare.live.com/standard/en-gb/default.htm > > > You can download this tool "AutoRuns for Windows" > > > http://technet.microsoft.com/en-us/sysinternals/bb963902.aspx > > > And remove the entry from here: > > > > > > Locate this key: > > > HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run = look in > > > the right pane/window and remove the entry for it > > > "c:\Windows\system32\jojim\sv.dll " > > > > > > Download Hijackthis. > > > (http://www.trendsecure.com/portal/en-US/threat_analytics/hijackthis.php) > > > > > > > > > The entry in Hijackthis will look like this: > > > O4 - HKLM\..\Run: [ewgmfxd.dll] c:windows\system32\jojim\sv.dll,rundll32.exe > > > c:windows\system32\jojim\sv.dll,...etc > > > > > > Run disk clean up on your Drive. > > > > > > HTH, > > > nass > > > --- > > > http://www.nasstec.co.uk > > >
Guest nass Posted October 24, 2008 Posted October 24, 2008 RE: Error Message on start up Hi Dawn, There are lots of viruses going around these days in the shape of attachments, download in the background while surfing the internet, through software installation..etc. You can pick a virus embedded through an image sent to you by email!!! What happen exactly is something been detected by AVG on scan and disinfected but some orphans left behind which managed to to create a key on start up in the registry as always malicious viral infection will do to take control on the user machine and avoid been detected by the Anti-virus! When AVG disinfected the machine didn't remove the orphans entries in the Registry which been read by the system on boot up and causing the system to issue the error message to alert you there is a program corrupted/damaged to taken action to solve the problem which in this case removing the entry and making sure the machine free from other viruses/malware may present on your system. If you need further help you can send me your hijackthis log, if all sorted but been puzzled with why this happen, hope the above cleared it for you. "Dawn" wrote: > Nass, > > Why exactly would the error message come up in the first place? > It is actually coming up on my boss's computer and she would like to know > why, because she has not done anything different other than downloading AVG. > Any imput would help... > -- > Dawn > > > "nass" wrote: > > > > > Hi Dawn, > > Hijackthis to help you further to know if your system clean or have some > > infection in the form of add-ons, dlls and browser hijackware..etc. > > Do the cleaning steps first and see how much you will catch! > > HTH, > > nass > > ---- > > http://www.nasstec.co.uk > > > > "Dawn" wrote: > > > > > Nass, > > > Thank you so much for your help, i will try it. > > > What is Hijackthis and what do i need it for? > > > -- > > > Dawn > > > > > > > > > "nass" wrote: > > > > > > > > > > > > > > > "Dawn" wrote: > > > > > > > > > Good Afternoon, > > > > > > > > > > I received an error message at startup and I am not sure what it means.... > > > > > > > > > > c:windows\system32\jojim\sv.dll > > > > > > > > > > If anyone knows what this means can you please help me? > > > > > Thank you, > > > > > -- > > > > > Dawn > > > > > > > > > > > > Your machine infected with Virtumonde/Zlob/Vundo variant and you need to run > > > > a thorough scan for both malware and viruses. > > > > > > > > Read this but Note the location which yours not the same! > > > > http://www.processlibrary.com/directory/files/alerts.supportassemblies.alertfunctions.sv/421154 > > > > > > > > <Q> > > > > alerts.supportassemblies.alertfunctions.sv.dll is a > > > > Alerts.SupportAssemblies.AlertFunctions.Sv.dll belonging to HP WebJet from > > > > Hewlett-Packard Company > > > > </Q> > > > > > > > > An update is available for the Windows Server 2003 Service Pack 2 > > > > Multilingual User Interface Pack > > > > Microsoft.managementconsole.resources.sv.dll > > > > 5.2.3790.2560 16,384 23-Oct-2006 08:31 x86 SP2 > > > > http://support.microsoft.com/kb/925148 > > > > > > > > Run a thorough scan by doing the following steps: > > > > 1... First, try to clean up your caches, Internet files and delete cookies > > > > by doing this: > > > > Click Start >> Control Panel >> Double click Network and Internet > > > > Connections >> Double click Internet Options. > > > > On the IE properties windows you will see these Tabs: > > > > General | Security | Privacy | Content | Connections | Programs | > > > > Advanced > > > > Under General Tab clear your History, Internet Files and Cookies. > > > > Then click on Advanced tab and scroll down to under the Browsing Option: > > > > [&] Browsing > > > > [ ] Enable Third-Party browser extensions (Req Rest) uncheck this box. > > > > Then click on Programs Tab and click Manage Add-Ons and Disable all non > > > > Verified Add-Ons (You should Renable them later one-by-one and see the > > > > culprit and update it or remove it. > > > > How to manage Add-Ons: > > > > http://support.microsoft.com/kb/883256 > > > > Scan for malware from here: > > > > http://onecare.live.com/site/en-gb/default.htm?s_cid=sah > > > > http://onecare.live.com/standard/en-gb/default.htm > > > > You can download this tool "AutoRuns for Windows" > > > > http://technet.microsoft.com/en-us/sysinternals/bb963902.aspx > > > > And remove the entry from here: > > > > > > > > Locate this key: > > > > HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run = look in > > > > the right pane/window and remove the entry for it > > > > "c:\Windows\system32\jojim\sv.dll " > > > > > > > > Download Hijackthis. > > > > (http://www.trendsecure.com/portal/en-US/threat_analytics/hijackthis.php) > > > > > > > > > > > > The entry in Hijackthis will look like this: > > > > O4 - HKLM\..\Run: [ewgmfxd.dll] c:windows\system32\jojim\sv.dll,rundll32.exe > > > > c:windows\system32\jojim\sv.dll,...etc > > > > > > > > Run disk clean up on your Drive. > > > > > > > > HTH, > > > > nass > > > > --- > > > > http://www.nasstec.co.uk > > > >
Guest The Real Truth MVP Posted October 24, 2008 Posted October 24, 2008 Re: Error Message on start up Dawn, Your issue is a prime example of why good registry cleaners are needed. Don't listen to the others who say registry cleaners are "snake oil". To fix your issue automatically, download CCleaner from here http://www.ccleaner.com/ install it and when you run it select the registry icon on the left to clean your registry. Let it fix all but choose to backup when prompted. Your problem should then be fixed. -- The Real Truth http://pcbutts1-therealtruth.blogspot.com/ "Dawn" <Dawn@discussions.microsoft.com> wrote in message news:76EB9F5F-0287-49D5-83E4-D24A5EF0CE09@microsoft.com... > Nass, > > Why exactly would the error message come up in the first place? > It is actually coming up on my boss's computer and she would like to know > why, because she has not done anything different other than downloading > AVG. > Any imput would help... > -- > Dawn > > > "nass" wrote: > >> >> Hi Dawn, >> Hijackthis to help you further to know if your system clean or have some >> infection in the form of add-ons, dlls and browser hijackware..etc. >> Do the cleaning steps first and see how much you will catch! >> HTH, >> nass >> ---- >> http://www.nasstec.co.uk >> >> "Dawn" wrote: >> >> > Nass, >> > Thank you so much for your help, i will try it. >> > What is Hijackthis and what do i need it for? >> > -- >> > Dawn >> > >> > >> > "nass" wrote: >> > >> > > >> > > >> > > "Dawn" wrote: >> > > >> > > > Good Afternoon, >> > > > >> > > > I received an error message at startup and I am not sure what it >> > > > means.... >> > > > >> > > > c:windows\system32\jojim\sv.dll >> > > > >> > > > If anyone knows what this means can you please help me? >> > > > Thank you, >> > > > -- >> > > > Dawn >> > > >> > > >> > > Your machine infected with Virtumonde/Zlob/Vundo variant and you need >> > > to run >> > > a thorough scan for both malware and viruses. >> > > >> > > Read this but Note the location which yours not the same! >> > > http://www.processlibrary.com/directory/files/alerts.supportassemblies.alertfunctions.sv/421154 >> > > >> > > <Q> >> > > alerts.supportassemblies.alertfunctions.sv.dll is a >> > > Alerts.SupportAssemblies.AlertFunctions.Sv.dll belonging to HP WebJet >> > > from >> > > Hewlett-Packard Company >> > > </Q> >> > > >> > > An update is available for the Windows Server 2003 Service Pack 2 >> > > Multilingual User Interface Pack >> > > Microsoft.managementconsole.resources.sv.dll >> > > 5.2.3790.2560 16,384 23-Oct-2006 08:31 x86 SP2 >> > > http://support.microsoft.com/kb/925148 >> > > >> > > Run a thorough scan by doing the following steps: >> > > 1... First, try to clean up your caches, Internet files and delete >> > > cookies >> > > by doing this: >> > > Click Start >> Control Panel >> Double click Network and Internet >> > > Connections >> Double click Internet Options. >> > > On the IE properties windows you will see these Tabs: >> > > General | Security | Privacy | Content | Connections | Programs | >> > > Advanced >> > > Under General Tab clear your History, Internet Files and Cookies. >> > > Then click on Advanced tab and scroll down to under the Browsing >> > > Option: >> > > [&] Browsing >> > > [ ] Enable Third-Party browser extensions (Req Rest) uncheck this >> > > box. >> > > Then click on Programs Tab and click Manage Add-Ons and Disable all >> > > non >> > > Verified Add-Ons (You should Renable them later one-by-one and see >> > > the >> > > culprit and update it or remove it. >> > > How to manage Add-Ons: >> > > http://support.microsoft.com/kb/883256 >> > > Scan for malware from here: >> > > http://onecare.live.com/site/en-gb/default.htm?s_cid=sah >> > > http://onecare.live.com/standard/en-gb/default.htm >> > > You can download this tool "AutoRuns for Windows" >> > > http://technet.microsoft.com/en-us/sysinternals/bb963902.aspx >> > > And remove the entry from here: >> > > >> > > Locate this key: >> > > HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run = >> > > look in >> > > the right pane/window and remove the entry for it >> > > "c:\Windows\system32\jojim\sv.dll " >> > > >> > > Download Hijackthis. >> > > (http://www.trendsecure.com/portal/en-US/threat_analytics/hijackthis.php) >> > > >> > > >> > > The entry in Hijackthis will look like this: >> > > O4 - HKLM\..\Run: [ewgmfxd.dll] >> > > c:windows\system32\jojim\sv.dll,rundll32.exe >> > > c:windows\system32\jojim\sv.dll,...etc >> > > >> > > Run disk clean up on your Drive. >> > > >> > > HTH, >> > > nass >> > > --- >> > > http://www.nasstec.co.uk >> > >
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