windows 10 why is it so complicated to reset a password and recuperate my other account? why does it waste so much time and doesn't even work?

[Guest FATMA AMRI]

i have been trying for 2 days to reset my other account's password and i compilated so many modules and gave every information possible yet i always get the same answer that " the informations aren't enough" , it's outrages that because don't use other products of Microsoft it automatically concludes that i haven't gave enough informations even though i gave all my emails and my number. What's the purpose of the verification code that you send if it doesn't resolve the problem, why is the security so high but the recuperation systems are useless that even the user can't get into their own acco

 

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