Guest pranav chalasani Posted November 22, 2024 Posted November 22, 2024 Fingerprint recognition was available as of last month. Suddenly on startup, windows asked to change my PIN from my old 4 digit to a new mandatory 6 digit PIN. After this I noticed the fingerprint option was not there. I looked up Windows Hello and all the options are "unavailable". Samsung and Windows are all up to date. I am not sure what to do?i have checked that the windows biometric service is up and running and the biometric devices is up to date in device manager.also worked on this:1. creating a new local account solved the issue based on feedback from other users in the community. Sea Continue reading... Quote
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