Question regarding HP compatibility doc

[Guest Gregg Hill]

Hello!

 

While on hold with HP, I am looking at page 7 of this document

http://h71028.www7.hp.com/ERC/downloads/4AA0-8465ENW.pdf to see if an HP

Color LaserJet 3600n is compatible on a 2003 TS. It shows as supported in

Citrix and mentions an HP driver under the Host-based column. It does not

support PCL or PS, so I cannot map it to a built-in driver.

 

The introduction to the doc seems to indicate that it is specific to Citrix

environments and it is not clear (to me) if this doc is applicable to TS

**without** Citrix. Is this document specific to Citrix, or if a printer is

Citrix compatible it means it is also TS 2003 compatible? I think the latter

may be true.

 

Also, I thought host-based drivers were a no-no (page 22, "HP does not

recommend the use of "host-based" printers in Citrix environments"), but

this printer has it listed as supported in Citrix, and has a driver listed

in the host-based column. If I understand this doc correctly, as long as

does not say "not supported" in the Citrix column, it should be OK to

install.

 

Thank you for your help!

 

Gregg Hill

[Guest Gregg Hill]

Re: Question regarding HP compatibility doc: RESOLVED

 

Re: Question regarding HP compatibility doc: RESOLVED

 

Hello!

 

Just got off the phone with HP. They confirmed that if it is listed as "Yes"

under the Citrix column, then it is also TS-compatible. If it says "Not

tested" AND it has a driver listed under any of the "HP-supported drivers"

columns, then it is supported in TS.

 

From what I can see, any printer listed as "Not supported" in the Citrix

column also has N/A in every HP column, meaning there are no applicable HP

drivers. See the LIDIL-driver type printers on page 17...none supported in

any way.

 

From what I am reading, the 3600n is good, **as long as you have the latest

driver** at 61.063.461.41 or higher.

 

Anyone printing to a printer that uses host-based drivers will print more

slowly than printing to a PCL-based printer. One person (found in Google

search) gave an example in his testing that a 12-page Notepad text document

spooled to his host-based printer was 1.5MB in size, yet that same doc via

PCL to another printer was 128K in size.

 

In addition, host-based printers cannot be mapped using our old tricks. That

only works with PCL and PS printers.

 

Some printers (see LJ1022 on page 4) are listed as Citrix-supported, yet

tell you to use a specific Windows driver. They mean it! I had that printer

at a client and it SLAMMED the TS to a grinding halt, taking 15 minutes to

print ONE page, using the driver that came with it. Once I used the LaserJet

6L driver, it worked flawlessly. If I remember correctly, I only looked at

the "Yes" in the Citrix column, and missed the specific LJ 6L driver

reference.

 

Gregg Hill

 

 

 

 

 

"Gregg Hill" <greggmhill at please do not spam me at yahoo dot com> wrote in

message news:O3nE0E9LJHA.4600@TK2MSFTNGP06.phx.gbl...

> Hello!

>

> While on hold with HP, I am looking at page 7 of this document

> http://h71028.www7.hp.com/ERC/downloads/4AA0-8465ENW.pdf to see if an HP

> Color LaserJet 3600n is compatible on a 2003 TS. It shows as supported in

> Citrix and mentions an HP driver under the Host-based column. It does not

> support PCL or PS, so I cannot map it to a built-in driver.

>

> The introduction to the doc seems to indicate that it is specific to

> Citrix environments and it is not clear (to me) if this doc is applicable

> to TS **without** Citrix. Is this document specific to Citrix, or if a

> printer is Citrix compatible it means it is also TS 2003 compatible? I

> think the latter may be true.

>

> Also, I thought host-based drivers were a no-no (page 22, "HP does not

> recommend the use of "host-based" printers in Citrix environments"), but

> this printer has it listed as supported in Citrix, and has a driver listed

> in the host-based column. If I understand this doc correctly, as long as

> does not say "not supported" in the Citrix column, it should be OK to

> install.

>

> Thank you for your help!

>

> Gregg Hill

>