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I have a new to me Latitude 5590. On it I am running Windows 11. I have not been able to set my Windows Hello options.

Guest Jambalaya_Needs_Help

By Guest Jambalaya_Needs_Help
in Operating Systems Help & Support

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Guest Jambalaya_Needs_Help

Guest Jambalaya_Needs_Help

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When attempting to set the PIN I make it as far as entering the pin I want. I click ok and it closes the box and nothign changes, Set Up is still there and no PIN has been set. the Fingerprint option allows me to set up but when I touch the fingerprint scanner it says "Something Went Wrong". The facial recognition option shows unavailable. When I click on it it says no compatible camera was found, when I know that isn't the case. I have updated all the drivers from both Microsoft and Dell. I have contacted Microsoft about this several times and each time it shows the service request 'closed' t

 

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