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Lock Screen - Startup Repair Issue on Windows Tablet

Guest Dell JD

By Guest Dell JD
in Operating Systems Help & Support

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Guest Dell JD

Guest Dell JD

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Hi,I need some help. My father's* Windows tablet no longer logs in when the pin is entered. I'm told:- "Your credentials could not be verified."- "Something went wrong and your PIN isn't available (status: 0xc000006d, substatus: 0x0). Click to set up your PIN again."After clicking the option to set up a new PIN, I'm told:"The User Profile Service service failed the sign-in.User profile cannot be loaded."Which brings me back to the login screen.I then enter "Automatic Repair" to try to dig deeper into the problem, but I'm told:"Automatic Repair couldn't repair your PC...Log file: C:\WINDOWS\Sys

 

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