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Bluetooth Mouse keeps 'stalling' and my headphone microphone doesn't work.

Guest JennyAJay

By Guest JennyAJay
in Operating Systems Help & Support

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Guest JennyAJay

Guest JennyAJay

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Hi, hoping to get some help solving the mystery of the driver-less BT peripheral devices. I've reached out to Asus Customer Service/Help Desk and they haven't been able to provide any insight into which drivers to installThese devices are factory devices installed in the Asus Zenbook UM6720RC In the order of go for the displayed items above. The hardware IDs are:1:BTHENUM\{f8d1fbe4-7966-4334-8024-ff96c9330e15}_VID&00010ecb_PID&2058BTHENUM\{f8d1fbe4-7966-4334-8024-ff96c9330e15}_LOCALMFG&00462:BTHENUM\{df21fe2c-2515-4fdb-8886-f12c4d67927c}_VID&00010ecb_PID&2058BTHENUM\{df21fe

 

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