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Unable to activate Win 11 Pro on replacement laptop

Guest Prad S

By Guest Prad S
in Operating Systems Help & Support

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Guest Prad S

Guest Prad S

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I have a Win 11 Pro license which I bought from MS store 40+ days back. I had upgraded from 11 Home to Pro. The laptop had issues, so I got it replaced. Before the replacement, I downgraded the OS to 11 Home. On the new laptop, I am unable to upgrade with the same product key. I have ongoing support ticket now, but it's a criminal waste of time when MS can provide a replacement key, since this is a genuine issue, and a genuine license.I have had 3 hours of MS support already and its not fixed yet. Have any of you faced the same issue? Please let me know.

 

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