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Copilot not working with a work account

Guest Gonçalo_261

By Guest Gonçalo_261
in Operating Systems Help & Support

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Guest Gonçalo_261

Guest Gonçalo_261

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Hi,Since a previous Windows update that undocks Copilot from the taskbar and makes it a standalone app, I am unable to use my work account since then.What it happens is, I open the app on the Start Menu, it asks me which account I want to use (work or personal account), and after I click "work account" it redirects me to Copilot but on the web browser instead of the app itself.I am aware of the Copilot license for OF365 apps, but I don't think that is the case since before this update, the docked Copilot was able to be used with a work account and IMO it's more efficient than using the web ver

 

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