Guest Digit4lPimp Posted September 28, 2008 Posted September 28, 2008 HI I have recently had a virus/malware problem. I have found a lot of stuff that I have removed but I couldn't boot in safe mode to run any of the anti spy/malware programs due to a constant bluescreen error after pressing F8. I read that using msconfig to boot in safe mode may work so I tried it! I ticked the Safeboot option and rebooted but now (of course) I still get the blue screen and now can't even get into windows. The bluescreen message is along the line of... A problem has been detected... ***STOP: 0x0000007B (0xF78BE524, 0x0000034, 0x000000000, 0x000000000) Does anyone have any suggestions? Pleeeeeese :confused: Can I bypass msconfig somehow??? TIA Russ Clarke -- Digit4lPimp
Guest Malke Posted October 17, 2008 Posted October 17, 2008 Re: Safeboot bluescreen problem!!!! Digit4lPimp wrote: > > HI > > I have recently had a virus/malware problem. I have found a lot of > stuff that I have removed but I couldn't boot in safe mode to run any > of the anti spy/malware programs due to a constant bluescreen error > after pressing F8. I read that using msconfig to boot in safe mode may > work so I tried it! I ticked the Safeboot option and rebooted but now > (of course) I still get the blue screen and now can't even get into > windows. > > The bluescreen message is along the line of... > > A problem has been detected... > > ***STOP: 0x0000007B (0xF78BE524, 0x0000034, 0x000000000, 0x000000000) > > Does anyone have any suggestions? Pleeeeeese :confused: > > Can I bypass msconfig somehow??? At this point you should back up your data and do a clean install of Windows. It is completely possible to retrieve data when you can't boot into Windows. Pull the drive and slave it in a computer running a working install of XP/Vista. Depending on the target drive's characteristics, you may need a drive adapter; i.e., laptop-to-IDE or a SATA controller card, etc. A usb/firewire external drive enclosure works very well, too. Use the working Windows Explorer to copy the data to the rescue system's hard drive and then burn the data to cd or dvd. Often XP/Vista will not boot with a slaved drive that has a damaged file system. In that case, boot the target computer with either a Bart's PE or a Linux live cd such as Knoppix and retrieve the data that way. http://michaelstevenstech.com/cleanxpinstall.html - Clean Install How-To http://www.elephantboycomputers.com/page2.html#Reinstalling_Windows - What you will need on-hand Malke -- MS-MVP Elephant Boy Computers - Don't Panic! FAQ - http://www.elephantboycomputers.com/#FAQ
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