Safeboot bluescreen problem!!!!

[Guest Digit4lPimp]

HI

 

I have recently had a virus/malware problem. I have found a lot of

stuff that I have removed but I couldn't boot in safe mode to run any

of the anti spy/malware programs due to a constant bluescreen error

after pressing F8. I read that using msconfig to boot in safe mode may

work so I tried it! I ticked the Safeboot option and rebooted but now

(of course) I still get the blue screen and now can't even get into

windows.

 

The bluescreen message is along the line of...

 

A problem has been detected...

 

***STOP: 0x0000007B (0xF78BE524, 0x0000034, 0x000000000, 0x000000000)

 

Does anyone have any suggestions? Pleeeeeese :confused:

 

Can I bypass msconfig somehow???

 

TIA

 

Russ Clarke

 

 

--

Digit4lPimp

[Guest Malke]

Re: Safeboot bluescreen problem!!!!

 

Digit4lPimp wrote:

>

> HI

>

> I have recently had a virus/malware problem. I have found a lot of

> stuff that I have removed but I couldn't boot in safe mode to run any

> of the anti spy/malware programs due to a constant bluescreen error

> after pressing F8. I read that using msconfig to boot in safe mode may

> work so I tried it! I ticked the Safeboot option and rebooted but now

> (of course) I still get the blue screen and now can't even get into

> windows.

>

> The bluescreen message is along the line of...

>

> A problem has been detected...

>

> ***STOP: 0x0000007B (0xF78BE524, 0x0000034, 0x000000000, 0x000000000)

>

> Does anyone have any suggestions? Pleeeeeese :confused:

>

> Can I bypass msconfig somehow???

 

At this point you should back up your data and do a clean install of

Windows. It is completely possible to retrieve data when you can't boot

into Windows.

 

Pull the drive and slave it in a computer running a working install of

XP/Vista. Depending on the target drive's characteristics, you may need a

drive adapter; i.e., laptop-to-IDE or a SATA controller card, etc. A

usb/firewire external drive enclosure works very well, too. Use the working

Windows Explorer to copy the data to the rescue system's hard drive and

then burn the data to cd or dvd.

 

Often XP/Vista will not boot with a slaved drive that has a damaged file

system. In that case, boot the target computer with either a Bart's PE or a

Linux live cd such as Knoppix and retrieve the data that way.

 

http://michaelstevenstech.com/cleanxpinstall.html - Clean Install How-To

http://www.elephantboycomputers.com/page2.html#Reinstalling_Windows - What

you will need on-hand

 

Malke

--

MS-MVP

Elephant Boy Computers - Don't Panic!

FAQ - http://www.elephantboycomputers.com/#FAQ