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Laptop spontenously shuts down, wont wake up from sleep mode

Guest MochaSlushes

By Guest MochaSlushes
in Operating Systems Help & Support

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Guest MochaSlushes

Guest MochaSlushes

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Repost because I didn't really get my question answered last time and I'm still having the same problem.I have a Lenovo Legion Slim 5 16APH8 laptop. If I leave it in sleep mode for a certain amount of time, it spontenously restarts and I lose all of my progress on whatever I was doing. Every time this happens, there's an Event 41 Kernal-Power critical error in the event viewer, and it also fails to produce dump logs. I tried turning off automatic restarts, and my laptop wouldn't wake up from sleep mode, show anytihng on the screen or respond to any input--I had to hold the power button to turn

 

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