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BSOD on boot

Guest Jason T.1

By Guest Jason T.1
in Operating Systems Help & Support

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Guest Jason T.1

Guest Jason T.1

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Model: Legion 5 Pro 16ARH7h (Windows 11) Describe the issue: BSOD on boot. Boot took unnaturally long then BSOD What have you tried already?: Looked at event viewer and crash dmp files. See attachments for both. When did it start producing the issue: Only today Did you install new drivers or software?: No Can you provide images/videos to show us the issue: See attached (Event Viewer XML, Bugcheck dmp file) I looked up the log/stack trace using !analyze -v: SYMBOL_NAME: dxgmms2!VidSchiSendToExecutionQueue+179eb FAILURE_BUCKET_ID: 0x119_2_DRIVER_FAILED_SUBMIT_COMMAND_dxgmms2!VidS

 

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