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csrss.exe High I/O in combination with Terminal service


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Guest Vincent
Posted

Hi,

 

Currently I’m running into some issues which occur on each and every

windows 2003 server that I’m managing:

 

When someone logs in on a server the csrss.exe process starts to use up a

lot of disk I/O. It seems to have a minimum of 10 MB/s with a maximum of 80

MB/s although the average seems to be around 30 MB/s. The high I/O continues

until the user logs off. The high I/O also stops completely when (and this is

especially weird) the Terminal service client screen is minimized, but high

disk activity will resume as soon as the screen is restored.

 

I am aware of knowledge base article 934330, and even though the article in

question states the fix is foor the issue that crss.exe utilizes a lot of

cpu instead of high I/O, I decided to install the hotfix on a server to see

if the problems are related. Unfortunately it seems they’re not.

 

As I already said I'm experiencing this issue on multiple windows 2k3

server versions (web, standard, standard R2). They are all running service

pack 2 and are fully patched. The hardware differs as well. I've seen this

problem occur on Dell and HP servers so it is practically impossible that its

hardware related.

 

I'm at loss as to what the cause is. Does anybody have a clue?

 

Thanks in advance,

Vincent

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Guest rpremuz
Posted

Re: csrss.exe High I/O in combination with Terminal service

 

On Oct 17, 3:56 pm, Vincent <Vinc...@discussions.microsoft.com> wrote:

>

> Currently I’m running into some issues which occur on each and every

> windows 2003 server that I’m managing:

>

> When someone logs in on a server the csrss.exe process starts to use up a

> lot of disk I/O. It seems to have a minimum of 10 MB/s with a maximum of 80

> MB/s although the average seems to be around 30 MB/s. The high I/O continues

> until the user logs off. The high I/O also stops completely when (and this is

> especially weird) the Terminal service client screen is minimized, but high

> disk activity will resume as soon as the screen is restored.

 

Vincent, I don't know the solution to the problem but I can confirm

that I experience the same on two MS Windows Server 2003 SP2 (Standard

Edition) with all the latest patches (the servers don't have the same

hardware or software configuration).

 

Here is how I can get extremely high I/O for the csrss.exe: when I'm

connected to the server through the Remote Desktop I press and hold a

key (e.g. Shift or Alt) on the keyboard: the Process Explorer shows

that Other Bytes Delta is about 200 MB in that case. See picture on

http://www.hotshare.net/image/91284-64755441d6.html

 

This is really a major issue. It there any MSMVP who has seen that

before and knows the solution?

 

-- rpr.


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