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Need help again sadly

Guest Mya Smith

By Guest Mya Smith
in Operating Systems Help & Support

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Guest Mya Smith

Guest Mya Smith

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I am trying to do a clean restart on my desktop since it keep freezing on me on the starting screen. My sister brought me a 2tb hard drive to add my files in before I can do clean restart. But everytime I tried to clean restart, it just stopped at 40% went back to blue screen saying that it is having problems to restart my pc. Any advice?

 

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