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I cannot find my Bitlocker key on my Microsoft account for a new laptop

Guest Gina Ferraro

By Guest Gina Ferraro
in Operating Systems Help & Support

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Guest Gina Ferraro

Guest Gina Ferraro

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I have bought a new Lenovo laptop and set everything up. When I login to my Microsoft account, the Lenovo laptop shows up as one of my devices, but it does not give me a Bitlocker key. My other 2 devices are also on my account and the Bitlocker keys for them are showing, but not my Lenovo. I was not provided with a hardcopy of this when I purchased the device. I would like to access this to record down just in case I need it.

 

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