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Remove unauthorised admin

Guest EliKN

By Guest EliKN
in Operating Systems Help & Support

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Guest EliKN

Guest EliKN

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An known unauthorised person has been given access to my son's PC/Account. This person is now the admin user and I can not remove them after following all steps. When I get to the insert windows password screen no password works. Due to circumstances I am unable to contact the person. Steps already tried, settings - your info the unauthorised persons information is shown as admin. When I try manage the microsoft account there is no way to remove or signout. How do I remove this person as administrator and in totality for this account.

 

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