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I need assistance with Authenticator app got new phone and old phone not in my possession

Guest Camille Allen

By Guest Camille Allen
in Operating Systems Help & Support

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Guest Camille Allen

Guest Camille Allen

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I use the authenticator app on my phone and now I cannot get into the main account I use it for because I got a new phone and am not in possession of the phone anymore. I have gone to my IT Admin and they directed me to Microsoft Support

 

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