Guest Zsuzsa Posted October 18, 2008 Posted October 18, 2008 My window XP failed to boot and the black screen with the choises came up: window will start normaly in 30 sec or you can start safe mode, command, last good running window etc. Doesn't matter which key I am hitting the next widow will be the list of Partition)1) drivers 32 ...etc. window will start for a sec one beep and than again the choises. Safe mode wont start. Same thing if recovery CD is in. When I hit F10 key it gave me 2 choise: 1. normal 2. check hard drive integrity. I chech hard drive and that comes up the error: unmountable _boot_volume. Tech info: STOP: 0x000000ED(0x8A054030) 0x0000006, 0x00000000, 0x00000000. I lokked it up at support but all ask for the recovery CD and after hitting Alt and D key to get to the command to type in Chkdsk C\r: but the computer will not go there and I cant type anything in because the comman promt never come up. What is your suggestion? I ma not a tecknitian please explain in plain English. I have some very important file on the drive but if I can't save that I would like to reinstall the window but how if it is not starting the recovery cd?
Guest Pegasus \(MVP\) Posted October 18, 2008 Posted October 18, 2008 Re: window xp not starting from recovery cd "Zsuzsa" <Zsuzsa@discussions.microsoft.com> wrote in message news:A014AAC1-2A9E-46BF-AD0A-D14EE9643B5B@microsoft.com... > My window XP failed to boot and the black screen with the choises came up: > window will start normaly in 30 sec or you can start safe mode, command, > last > good running window etc. Doesn't matter which key I am hitting the next > widow > will be the list of Partition)1) drivers 32 ...etc. window will start for > a > sec one beep and than again the choises. Safe mode wont start. Same thing > if > recovery CD is in. > > When I hit F10 key it gave me 2 choise: 1. normal 2. check hard drive > integrity. > I chech hard drive and that comes up the error: unmountable _boot_volume. > Tech info: STOP: 0x000000ED(0x8A054030) 0x0000006, 0x00000000, 0x00000000. > I lokked it up at support but all ask for the recovery CD and after > hitting > Alt and D key to get to the command to type in Chkdsk C\r: but the > computer > will not go there and I cant type anything in because the comman promt > never > come up. > What is your suggestion? I ma not a tecknitian please explain in plain > English. I have some very important file on the drive but if I can't save > that I would like to reinstall the window but how if it is not starting > the > recovery cd? > Since, as you say, you are not technically minded, I recommend you do this in the following order: 1. Take the machine to a computer-literate friend, then ask him to remove your hard disk and connect it as a slave disk to his own machine so that you can salvage your files. Remember to save your EMail files too, and to test if they are useable. 2. Take the machine to a computer repair shop and get them to check it out. They may have to replace the disk, then reload Windows and all applications. 3. Think about your backup strategy. Important files must always be kept on not less than two independent media. A 2.5" disk in an external USB case is a low-cost but highly effective backup medium. Keept it in a safe place well away from your PC while not actually backing up files.
Guest Zsuzsa Posted October 18, 2008 Posted October 18, 2008 Re: window xp not starting from recovery cd Thanks! I was affraid of that. I can do little things just dont understand the tech language very well. Does it matter to what kind of computer I hook up this hard drive as a slave? I have an old compact with two hard drive one is a 6Gb slave. Can I change that for this to get the files out? This was from a gateway510 XL 3-4 ysr old pentium 4 mashine. I also thinking to get a new hard drive install and hook up this as a slave to get the files out. Do I need a the file recovery software? to get the files out from the old hard drive? Some website suggested to freez the hard drive and put it back for getting the files out. Is that working? "Pegasus (MVP)" wrote: > > "Zsuzsa" <Zsuzsa@discussions.microsoft.com> wrote in message > news:A014AAC1-2A9E-46BF-AD0A-D14EE9643B5B@microsoft.com... > > My window XP failed to boot and the black screen with the choises came up: > > window will start normaly in 30 sec or you can start safe mode, command, > > last > > good running window etc. Doesn't matter which key I am hitting the next > > widow > > will be the list of Partition)1) drivers 32 ...etc. window will start for > > a > > sec one beep and than again the choises. Safe mode wont start. Same thing > > if > > recovery CD is in. > > > > When I hit F10 key it gave me 2 choise: 1. normal 2. check hard drive > > integrity. > > I chech hard drive and that comes up the error: unmountable _boot_volume. > > Tech info: STOP: 0x000000ED(0x8A054030) 0x0000006, 0x00000000, 0x00000000. > > I lokked it up at support but all ask for the recovery CD and after > > hitting > > Alt and D key to get to the command to type in Chkdsk C\r: but the > > computer > > will not go there and I cant type anything in because the comman promt > > never > > come up. > > What is your suggestion? I ma not a tecknitian please explain in plain > > English. I have some very important file on the drive but if I can't save > > that I would like to reinstall the window but how if it is not starting > > the > > recovery cd? > > > > Since, as you say, you are not technically minded, I recommend you do this > in the following order: > > 1. Take the machine to a computer-literate friend, then ask him to remove > your hard disk and connect it as a slave disk to his own machine so that you > can salvage your files. Remember to save your EMail files too, and to test > if they are useable. > > 2. Take the machine to a computer repair shop and get them to check it out. > They may have to replace the disk, then reload Windows and all applications. > > 3. Think about your backup strategy. Important files must always be kept on > not less than two independent media. A 2.5" disk in an external USB case is > a low-cost but highly effective backup medium. Keept it in a safe place well > away from your PC while not actually backing up files. > > >
Guest Malke Posted October 18, 2008 Posted October 18, 2008 Re: window xp not starting from recovery cd Zsuzsa wrote: Comments inline: > Thanks! I was affraid of that. > I can do little things just dont understand the tech language very well. > Does it matter to what kind of computer I hook up this hard drive as a > slave? It needs to be a computer that can handle whatever type of drive you have; i.e., ATA/SATA. > I have an old compact with two hard drive one is a 6Gb slave. Can I > change that for this to get the files out? This was from a gateway510 XL > 3-4 ysr old pentium 4 mashine. You'd be better off getting a USB external drive enclosure and putting your drive in there, then connecting to the other computer. > I also thinking to get a new hard drive install and hook up this as a > slave to get the files out. Do I need a the file recovery software? to get > the files out from the old hard drive? > Some website suggested to freez the hard drive and put it back for getting > the files out. Is that working? If there is nothing wrong with the target hard drive, you don't need any kind of data recovery software. Do as previously suggested and simply copy your files over to another hard drive on a working computer. Freezing the hard drive is a last-ditch technique that sometimes works on a hard drive that has physically failed. Doing it on a working hard drive would just be Wrong. As has been previously suggested, you really ought to consider taking your machine to a local computer professional to do all this for you. It will not be very expensive and it will get done right. I don't recommend using a BigComputerStore/GeekSquad type of place. Malke -- MS-MVP Elephant Boy Computers - Don't Panic! FAQ - http://www.elephantboycomputers.com/#FAQ
Guest Zsuzsa Posted October 19, 2008 Posted October 19, 2008 Re: window xp not starting from recovery cd Thanks! I took the computer to Fry's and they installed a new hard drive for me I am installing the windows now. Boy so many updates!!! But they suggested the same for the old hard drive to get the files down to buy a closer for it and run with USB from outside. I will do that after I installed everything the latest in windows on the new HD and I will post here. Thanks again. You all very helpfull!! Zsuzsa "Malke" wrote: > Zsuzsa wrote: > > Comments inline: > > > Thanks! I was affraid of that. > > I can do little things just dont understand the tech language very well. > > Does it matter to what kind of computer I hook up this hard drive as a > > slave? > > It needs to be a computer that can handle whatever type of drive you have; > i.e., ATA/SATA. > > > I have an old compact with two hard drive one is a 6Gb slave. Can I > > change that for this to get the files out? This was from a gateway510 XL > > 3-4 ysr old pentium 4 mashine. > > You'd be better off getting a USB external drive enclosure and putting your > drive in there, then connecting to the other computer. > > > I also thinking to get a new hard drive install and hook up this as a > > slave to get the files out. Do I need a the file recovery software? to get > > the files out from the old hard drive? > > Some website suggested to freez the hard drive and put it back for getting > > the files out. Is that working? > > If there is nothing wrong with the target hard drive, you don't need any > kind of data recovery software. Do as previously suggested and simply copy > your files over to another hard drive on a working computer. Freezing the > hard drive is a last-ditch technique that sometimes works on a hard drive > that has physically failed. Doing it on a working hard drive would just be > Wrong. > > As has been previously suggested, you really ought to consider taking your > machine to a local computer professional to do all this for you. It will > not be very expensive and it will get done right. I don't recommend using a > BigComputerStore/GeekSquad type of place. > > Malke > -- > MS-MVP > Elephant Boy Computers - Don't Panic! > FAQ - http://www.elephantboycomputers.com/#FAQ > >
Guest Malke Posted October 19, 2008 Posted October 19, 2008 Re: window xp not starting from recovery cd Zsuzsa wrote: > Thanks! I took the computer to Fry's and they installed a new hard drive > for me I am installing the windows now. Boy so many updates!!! But they > suggested the same for the old hard drive to get the files down to buy a > closer for it and run with USB from outside. I will do that after I > installed everything the latest in windows on the new HD and I will post > here. Thanks again. You all very helpfull!! Glad you got it sorted. Thanks for taking the time to let us know. Malke -- MS-MVP Elephant Boy Computers - Don't Panic! FAQ - http://www.elephantboycomputers.com/#FAQ
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