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Computer won't boot - USB doesn't repair it

Guest ElleA3

By Guest ElleA3
in Operating Systems Help & Support

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Guest ElleA3

Guest ElleA3

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Our well used laptop is stuck on the manufacturer logo screen. The windows logo does not ever appear - it eventually comes up with a Windows Boot Manager dos style screen saying winresume.efi is missing.Last night I made installation media on a USB and booted from that. Automatic repair didn't work. Having tried chkdsk, fixboot etc nothing changed. I have now realised it is only looking at the USB. This is why various commands say there are 0 Windows installations.BIOS recognises the hard drive, but even Diskpart only finds the USB.I can't possibly get into taking out the hard drive and all of

 

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