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Unable to Log into Xbox Live and Xbox App, keep receiving error code 0x8000000D when I do.

Guest Adrianna Key

By Guest Adrianna Key
in Operating Systems Help & Support

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Guest Adrianna Key

Guest Adrianna Key

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I had to create a new Microsoft account and repurchase a lot of my games again after my old account got hacked and suspended indefinitely. I keep trying to sign into these games and the Xbox app with the new account, but when I do I get error code 0x8000000D. I can log into the websites just fine without any issue, but can't log into the apps and games. Been trying to get something other than the automated replies all day since none of them have been helpful. Please tell me there is an actual fix to this so that way I can just play my games again.

 

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