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How can I get Windows Hello to recognize an external camera?

Guest Tom 858

By Guest Tom 858
in Operating Systems Help & Support

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Guest Tom 858

Guest Tom 858

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I am running Windows 11 and the Brio 505 camera. Both are up to date. The Brio 505 has infrared features and is suitable for Windows Hello. The Brio camera works fine on Zoom and Google Hangout. On the PC, In the settings / accounts / sign-in options / Facial Recognition, the option to select a preferred camera is greyed out. How can I change that?

 

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