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My HP Laptop is stuck on "preparing to configure"

Guest Ritty O

By Guest Ritty O
in Operating Systems Help & Support

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Guest Ritty O

Guest Ritty O

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Please help. My laptop has been stuck on "preparing to configure windows do not switch off" for over 12 HOURS today. I have forced shut down by holding the power button till it goes off. Then I power on again... Still the same thing happens. It did this last night for over 4hours. I tried again today this morning and still no change.I need help in fixing this, please.

 

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