Jump to content

BSOD on startup with the error code "Video DXGKRNL Fatal Error" (Katana A15 AI B8VG)

Guest Mason Preston

By Guest Mason Preston
in Operating Systems Help & Support

 Share

Recommended Posts

Guest Mason Preston

Guest Mason Preston

Posted
Posted

So I Just purchased a brand new laptop (Katana A15 AI B8VG). I've been getting the BSOD on startup with the error code "Video DXGKRNL Fatal Error" when I do manage to make it to my desktop my computer will make it maybe five more minutes before the next BSOD with the same error code. Every once in a while after many restarts it'll let me run my computer for a good few hours but it's not dependable. I've checked multiple forums and they say to download the latest video drivers for my computer which I have but this does not fix the issue. At this point I assume I need to share my mini dump with

 

Continue reading...

  • Replies 0
  • Created
  • Last Reply

Popular Days

Popular Days

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

×
 Share
Go to topic listing
×
×
  • Create New...