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Brand new ASUS laptop - Windows 11 version not support. Version 21H2 - Installed Microsoft office home

Guest Joe Gutmann

By Guest Joe Gutmann
in Operating Systems Help & Support

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Guest Joe Gutmann

Guest Joe Gutmann

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Good Evening,I just received the laptop I bought on Cyber Monday off amazon and so far the battery won't charge at all and the windows 11 version is no longer supported.. but won't upgrade. The version is 21H2, and it will not do any upgrades after all of the available updates were completed and the system was restarted.Please advise. I also installed my Windows home edition of microsoft office, so I am hoping that I can reinstall that if I need to return the laptop.

 

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